Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions:Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. Ensures friendly, efficient and professional customer service. Ensures compliance with established sales and security policies and procedures. Investigates and resolves customer complaints in a timely and professional manner. Assists customers with product location and detailed information when needed. Plan and pre... more details
Position Title: Front End Supervisor
Department: Sales
Supervisor: Branch Manager
FLSA: Non-exempt
Position Summary:
Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.
Essential Functions:
Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.
Ensures friendly, efficient and professional customer service.
Ensures compliance with established sales and security policies and procedures.
Investigates and resolves customer complaints in a timely and professional manner.
Assists customers with product location and detailed information when needed.
Plan and prepare work schedules to include lunch and vacation.
Performs cashier “check-outs” and operates register, when needed.
Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
Assists checkers in comparing customer receipts to items on cart to avoid losses.
Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies.
Other Responsibilities:
Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
Bachelor’s Degree, OR
High School Diploma of GED with at least 4 years experience in customer service or related field, OR
Any appropriate combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
Ability to effectively present information and respond to questions from managers, clients, and general public
Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
Effective oral and written communication skills.
High level of interpersonal skills to handle sensitive situations.
Commitment to company values and strong customer orientation.
Computer Literacy
Physical Requirements:
Lift/Carry Abilities (measured for maximum or average load)
Lift – 50 lbs
Carry strength (50’ or less) – 50 lbs
Frequent lift/carry (> 12x/hour) – 50 lbs
Constant lift/carry (> 30x/hr) – 20 lbs
Physical Aptitudes (rated based on level of skill involved)
Agility/dynamic balance 80-119%
Finger dexterity – 80-100%
Manual dexterity – 80 – 100%
Posture Tolerance (rated based on frequency or time involved)
Stand/walk – constantly
Reach above shoulder level – occasionally
Twist/turn head – occasionally
Bend over/stoop – occasionally
Climb steps/ladder – occasionally
Kneel/squat - occasionally
Work Environment:
For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.