Job Abstract

(On Call Crisis Family Specialist I)

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Compensation for this role pays up to $27.90 to $36.40 hourly . Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may vary if you reside in a different location or state than the location posted.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program:

Program Type: Watsonville Community Hospital Program
Population Served: 0-17

Watsonville Community Hospital Project provides crisis intervention services in collaboration with Hospital Emergency Department for minors experiencing a mental health related crisis. This team provides assessment and treatment services to assist in the stabilization of youth who are 17 and younger. Youth will be assessed and stabilized by our team, comprised of Clinicians and paraprofessionals, in the Watsonville Community Hospital Emergency Department. Our team works to stabilize youth and transition them back into the community through safety planning and community linkages. If higher level of care is needed, our team collaborates with WCH ED to link and therapeutically transition to further psychiatric care. Our team provides care that is supportive, person-centered, culturally and linguistically appropriate, and inclusive.

JOB SUMMARY

Scheduled Hours per Day: (On call) Monday-Sunday 8am-8pm
Works within the vision, mission and philosophy of the agency. Within a team process, develops a strength based relationship with youth and care givers. Intervenes with maladaptive behaviors while developing the youths strengths and interests. Responsible for linking to community resources, and transferring skill sets to the care giver. Does whatever it takes to meet the needs of the family in a strength based approach while also working to preserve the family unit. Helps to create permanent connections for youth and families. May search, locate and engage family members for youth. Assists with transitioning kids to the lowest level of care. Works independently in the family’s home and in a variety of community and/or treatment settings.

RESPONSIBILITIES AND DUTIES

1. Provides direct services to youth and families.
2. Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations
3. Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families.
4. Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes.
5. Works with youth and family teams to support family driven, strength based planning and interventions.
6. Understands and take advantage of therapeutic opportunities in crisis situations.
7. Conducts observations regarding specific target behavior, track progress and modify plans with the family to support their intended identified outcome.
8. Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength based strategies and interventions that will result in positive behavior change.
9. Engages caregiver, family members and other natural supports in building youth specific parenting responses that support positive behavior change and overall family relationships.
10. Works in the community directly with youth and families to develop and implement safety and skill refinement plans.
11. Supports families in bridging to and or building on natural resources and accessing community based program supports that will continue support over time.
12. Develops resources within the community to serve children and families.
13. Assists youth and family teams to meet specific service needs (ie help develop strategy or resource specific to an identified need) and monitor outcomes.
14. Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines. Completes Connectedness Maps as needed.
15. Documents interactions and practices and maintain administrative expectations in a timely manner.
16. Meets and or exceeds all direct service expectations and documentation requirements.
17. Assists in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate.
18. Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit.
19. Facilitates and/or co-facilitate, support, and model participation in healthy group dynamics within various settings including family homes, schools, parks and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate.
20. Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals.
21. Performs other responsibilities, as assigned, to support department/business needs.

JOB SPECIFIC COMPETENCIES

• Conflict Resolution
• Documents clearly and accurately
• Encouraging customer focus
• Learning on the fly
• Time management

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• High school diploma or GED.

PREFERRED QUALIFICATIONS

• 1 year working with children
• BA/BS in related field preferred

HIGHLY DESIRABLE QUALIFICATIONS

• Speak, read, and/or write another language is highly desirable.

---------------------------------------- ---------------------------

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.