As an integral part of the Facilities leadership team, the Property Operations Manager assists the Director of Facilities in overseeing the maintenance and operational functions of our property, ensuring that the physical environment is safe, functional, and conducive to productivity. This role leads a dynamic team in facility maintenance, repairs and upgrades, security and safety protocols, vendor relationships, and compliance with regulations and standards. Specifically, they are responsible f... more details
As an integral part of the Facilities leadership team, the Property Operations Manager assists the Director of Facilities in overseeing the maintenance and operational functions of our property, ensuring that the physical environment is safe, functional, and conducive to productivity. This role leads a dynamic team in facility maintenance, repairs and upgrades, security and safety protocols, vendor relationships, and compliance with regulations and standards. Specifically, they are responsible for performing the following tasks to the highest standards:
About the role:
- Assist in directing and overseeing the functionality and safety of the casino, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds accordingly to federal, state, and local regulations.
- Ensure compliance with all safety standards and codes. Maintain emergency procedures and equipment.
- Conduct facility inspections, direct general construction and installation, maintenance, and repair of all electrical, mechanical, and architectural systems throughout casino and grounds to ensure operational efficiency and safeguarding all property assets.
- Responsible for cleanliness, upkeep and refurbishment and maintenance of all buildings, systems, and grounds of the casino.
- Assign, verify, and document completion of all routine maintenance and repairs in the property maintenance management system (HOTSOS). Direct, oversee and maintain required documentation for energy management and conservation and preventative maintenance programs.
- Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting and adherence to federal, state, and local standards while meeting participation and facilitation goals.
- Monitor and develop team members’ performance to include, but not limited to, providing supervision and professional development, conducting coaching’s and evaluations, and delivering recognition and rewarding opportunities.
- Interviews for open positions and trains new hires on policies and procedures.
- Interacts with all departments within the casino and works closely with team members with different skill levels, abilities, and backgrounds to achieve required department goals.
- Maintains a well-defined and organized system within the shop for inventory, maintenance and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department.
- Immediately available to report to casino in the event of any emergency which necessitates the skills and expertise of the property operations manager.
- Perform all duties in responsibility and technical capabilities as required by the department.
- Fosters teamwork and acts as a role model using consistent, approachable demeanor and clearly articulating expectations.
Qualifications
The success in this role will demonstrate itself through the following attributes and skills:
- Works with a positive “can-do” attitude.
- Excellent verbal and written communication skills. Ability to multitask and attention to detail.
- Excellent knowledge of electrical systems, components, and devices, hvac systems, boilers, hot water heaters, pumps, mechanical systems, and maintenance/repair of all.
- Excellent knowledge of general construction and building systems; all related permits, licensing, new and existing codes pertaining to public building and fire safety.
- Skills in use of computers and software programs associated with facility operations.
- Skills in proper and safe use of tools, equipment, materials, chemicals, and products related to the department.
- Ability to remain informed on state-of-the-art developments effecting the safe and effective operations of the casino.
- Strong administrative and managerial skills required. Team building skills required. Able to perform multiple functions simultaneously.
- Experience managing design, development and construction of remodeling projects and work of contractors.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to HVAC, electrical and plumbing situations.
- Ability to interpret a variety of technical instructions in mathematical or diagram form.
- Ability to plan the operations and development of building systems, including electrical, HVAC, gas, and plumbing.
Our ideal candidate:
- Education: BS Degree. Architecture, Mechanical Engineering, Facility Management, Construction Management or Project Management preferred.
- Minimum years’ experience: 5+ years supervisory or management experience in facilities maintenance or relevant role.
A few more things:
- Must be able to work independently.
- Must be capable of maneuvering for prolonged periods of time.
- Must be able to read, write, speak, and understand English.
- Must be able to stoop, bend, as well as maneuver up and down stairs.
- Must be able to learn and retain locations, operation and repair procedures of this property’s mechanical systems, equipment, and life safety system.
- Must be able to tolerate areas containing secondhand smoke, dust and bright lights.
Salary: Starting at $85k, depending on experience.
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.
Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.
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