Job Abstract

Clerical, Administrative, Customer Service

JOB SUMMARY

8am-5pm

Responsible for performing all activities related to purchasing including but not limited to the following:

• Daily purchase orders, Drop shipments & Rush orders
• Addressing purchase order issues
• Following up on unconfirmed purchase orders

ESSENTIAL DUTIES AND RESPONSIBILITIES

Distribution Purchasing

1. Generate purchase orders for all new products by assigning vendors and pricing to sales orders using the Dynamics purchasing system.
2. Confirm purchase orders with price, part number and lead-time establishing consistent order follow up by contacting vendors to assure orders are being processed in a timely manner and meet required delivery dates.
3. Handle all discrepancies such as price, part numbers, and lead-times; adjust purchase orders and/or sales orders accordingly.
4. Assist in business system database clean up and ongoing maintenance
5. Assist in customer expedites when needed, vendor expedites and inquiries about purchases to Radwell by phone, email or through other means in a timely, efficient, and professional manner. Work with the expediting group to help resolve purchasing delivery to exceed customer expectations where needed.
6. Proactivity place purchase orders via websites.

Duties may be modified from time to time. Other duties, tasks and work may be assigned.

QUALIFICATIONS:

Ability to work at fast pace

Attention to detail

Problem solving abilities

Basic computer skills

Phone, Email etiquette

KNOWLEDGE & SKILLS REQUIRED

Proficiency in Word, Outlook, Internet, Phones, Fax

Strong Computer proficiency and ability to learn new software quickly

Strong problem resolution and analysis skills

Strong organizational skills

Excellent attention to detail

Excellent written and verbal communications

Good time management skills; be able to multi-task

Able to work at fast pace

Work well in a team environment.

Able to maintain confidential information.

EDUCATION & EXPERIENCE

Associates degree or HS diploma, Bachelors’ degree a plus

One to Three years related customer service experience and/or training

Technical or Industrial product knowledge a plus

CERTIFICATES, LICENSES, REGISTRATIONS

N/A

PHYSICAL DEMANDS

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse) and filing.

BONUS/COMMISSION PLANS

Eligible for the Distribution Purchasing Monthly Commission Plan.