Job Abstract

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up. Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner. Works with clients directly to ensure staff is assisting customers with service and repair issues while achi... more details
Search Terms: Agent, Repair, Senior, Customer Service, Customer Experience
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