Job Abstract

Are you ready to step into a pivotal role with a thriving and rapidly expanding company? Pet Food Express is searching for an experienced, proactive, and collaborative Safety and Risk Mitigation Associate to join our Distribution Center Team. As a key player reporting directly to the Warehouse General Manager, you'll play a crucial part in upholding the safety of our Distribution Center employees and visitors. Your impactful presence will encompass ensuring a safe environment, monitoring of PFE's premises and events, investigating and follow-up on complaints and incidents, identifying and responding to concerns and potential risks.

 As our Safety and Risk Mitigation Associate, you'll be an essential part of our mission to create a safe and welcoming atmosphere for all who cross our paths. The ideal candidate highly collaborative, demonstrates effective judgement and problem solving, creativity, independent thinking, and a dedication to maintaining our unique culture and values.

Responsibilities

• Ensure the safety and well-being of our employees and visitors through proactive, people-centric measures that exemplify exceptional service and create a comfortable and welcoming environment for all.
• Proactively identify and mitigate potential safety concern and risks, including upholding company and regulatory safety standards, ensuring the physical safety of employees and property, and identifying potential sources of loss.
• Conduct routine on-foot inspections to monitor the physical safety of building premises, DC floor, including common areas, outdoor spaces, and parking areas.
• Skillfully navigate complex situations, employing a professional and appropriate approach to minimize legal liabilities.
• Elevate safety and mitigate risk by promptly reporting accidents, injuries, and hazards through proper channels.
• Develop and maintain strong interpersonal relationships with employees/stakeholders to foster a culture of trust, open communication, and collaboration, ultimately enhancing safety and LP efforts.
• Interact with and respond to individuals exhibiting unsafe or unusual behavior, unauthorized personnel, and uncooperative individuals.
• Provide escorted guidance to employees and guests as required.
• Compile detailed and accurate logs and written reports.
• Manage building access, including keys, badges, and visitor logs, maintaining an attentive eye on facility entry and exits.
• Operate and oversee CCTV and security alarm systems.
• Contribute to safety training initiatives for warehouse associates.
• Maintain comprehensive safety and security records.
• Administer basic first aid and CPR/AED as necessary.
• Coordinate with relevant authorities (emergency response/law enforcent) when necessary for safety and loss prevention efforts.
• Support supply chain and corporate safety initiatives as part of the safety and loss prevention team.
• Demonstrate a strong understanding of OSHA regulations and safety/security procedures, ensuring compliance and promoting a safe work environment.
• Embrace any additional responsibilities as delegated by management.

Qualifications

• 3+ years of experience in roles related to safety, compliance, loss prevention and/or similar. Professional related certifications are a plus.
• Valid First Aid, CPR, and AED certification, or ability to obtain and maintain certifications.
• Minimum age of 21 with at least a high school diploma or equivalent (GED).
• Possession of a valid driver’s license and clean driving record.
• Demonstrated leadership, service orientation and adaptability to thrive within a dynamic environment.
• Exceptional situational communication and negotiation skills, allowing for effective influence even in complex or tense situations.
• Self-motivated with a drive for continuous improvement.
• Unwavering integrity, professionalism, and respect for confidentiality.
• Effective communication, interpersonal and relationship building skills to support positive and professional interactions across all levels.
• Agility, responsiveness, sound decision-making, and effective emergency response capabilities.
• Effective time management skills and organizational skills.
• Ability to successfully pass company's pre-employment verification and screening process, consistent with the requirements of the position and applicable federal, state, and local law.
• Physical capability to stand/walk for extended periods and lift up to 50 lbs.
• Basic computer proficiency (Outlook, Microsoft Teams).
• Proficiency in CCTV and access control systems.
• Strong track record of punctuality and attendance.
• Availability for the following schedule: Sunday - Thursday, 6:30 am - 3:00 pm.

PFE Perks

• Grow with us: Many potential career paths and options for advancement within the company
• Continued Learning: A focus on your development and leadership training.
• Generous in-store employee discount that extends to your family.
• Be Healthy: Health with FSA options, dental, and vision insurance – even pet insurance!
• Plan for the future: 401k with employer match.
• Get Rewarded: Employee referral bonuses.
• Rest and Relax: Competitive Paid Time Off

The salary range for this position is expected to be $24.00/hr - $27.00/hr. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.

About the Company

Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners. Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible. Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serves by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed. With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff. We do what's right for our customers and their pets. Everything else follows. Sound like the right fit? We'd love to hear from you.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.