Verint's Engineer, Software contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures and relies on pre-established guidelines to perform the functions of the position under minimal supervision. In addition, the role utilizes current experience and judgment to plan and accomplish goals. Pr... more details
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function
Verint's Engineer, Software contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures and relies on pre-established guidelines to perform the functions of the position under minimal supervision. In addition, the role utilizes current experience and judgment to plan and accomplish goals.
Principal Duties and Essential Responsibilities
Design, implement and test complex software application/services/systems.
Responsible for mid-level designs and contributes to high-level designs.
Provide effective communication with local and geographically distributed team members.
Participate in the testing process through TDD, test review and analysis, test execution, and certification of software.
Provide peer advisement to other Engineer, Softwares through code/design reviews and peer-programming efforts.
Communicate design, reliability and maintenance problems to appropriate internal resources.
Debug, troubleshoot and develop technical solutions in the form of software patches related to software errors.
Create workaround solutions when product procedures have failed and ensure issues are resolved in a timely fashion.
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources. Escalate urgent issues to Engineering Management.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering or related field.
3-5 years' experience developing software at scale.
3 years’ experience in Agile working practices and methodologies is essential.
1 year developing backend services with Java, including Springboot.
1 year working experience using cloud services in AWS or other cloud provider.
1 years of experience working with authentication technologies such as SAML, OIDC and OAuth.
Experience in the automation of software testing and build systems.
Excellent analytical and problem-solving skills.
Ability to work both independently as well as in a dynamic, distributed team environment.
Excellent communication skills.
Preferred Requirements
Understanding of BDD principles and experience with Cucumber.
Working knowledge of distributed version control systems such as Git.
Hands-on experience with Docker and Kubernetes.
Familiarity with performance monitoring using Datadog.
Build tools such as Jenkins, Maven, or Harness as part of CI/CD pipelines.
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