Job Abstract

We have an exciting opportunity for a skilled Microsoft 365 Sr. Administrator to join our Information Technology (IT) team. The Sr. Administrator will be responsible to to identify and deliver infrastructure enhancements. This is a newly created role, dedicated to maintaining and configuring our Microsoft 365 environment to ensure optimal performance, security, and user productivity.

Responsibilities and Duties:

• Administer and manage the organization's Microsoft 365 environment including Exchange Online, Azure AD, SharePoint Online, Microsoft Teams, OneDrive for Business, and related services.
• Ensure the availability, performance, reliability, and security of the Microsoft 365 platforms; includes meeting all backup, recovery and legal hold requirements based on current in-house policies and procedures.
• Implement and manage user identities, licenses, and services in Microsoft 365.
• Perform regular audits to monitor and optimize Microsoft 365, Teams, SharePoint, OneDrive, and Exchange Online usage and security.
• Troubleshoot and resolve Microsoft 365 and Exchange Online issues, including those related to connectivity, mail flow, and mobile device management.
• Plan and implement updates and new features released by Microsoft to the Microsoft 365, SharePoint, Teams, and Exchange Online platforms.
• Manage mail settings such as anti-spam and anti-phishing policies.
• Collaborate with IT team members and stakeholders to define and implement Microsoft 365 and Exchange Online policies and procedures.
• Collaborate with the Global Information Security team to ensure security standards and policies are implemented and adhered to within the Microsoft 365 and Exchange Online environments.
• Develop and deliver end-user training on the effective use of Microsoft 365 applications and Exchange Online.
• Implement and manage data governance and compliance features in Microsoft 365 and Exchange Online.
• Manage integration between Microsoft 365/Exchange Online and other systems.
• Plan and execute data migration projects within and to the Microsoft 365, Active Directory, and Exchange Online environments.
• Provide technical support and guidance to end users for Microsoft 365 and Exchange Online related issues.
• Create and maintain system documentation related to Microsoft 365 and Exchange Online configurations, procedures, and policies (i.e. standard work.)

Qualifications and Competencies:

• Minimum 5 years of experience in application or infrastructure administration with minimum of 3 years specializing in Microsoft 365 administration/engineering
• Bachelor’s degree in computer science, Information Technology, engineering, or a related field.
• Strong knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, OneDrive for Business, Power Platform, and related services.
• Deep understanding of Microsoft 365 architecture, administration, and configuration.
• Understanding of Microsoft 365 security features, data protection, compliance requirements, and ability to implement and enforce security best practices.
• Experience managing SharePoint.
• Strong analytical and problem-solving skills.
• Proven ability to prioritize.
• Proficiency in performance monitoring and mail flow troubleshooting.
• Fundamental understanding of network and internet concepts (e.g., firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP etc.)
• Demonstrated commitment to staying up to date with the latest Microsoft 365 updates and advancements.
• Excellent communication and collaboration skills; position involves heavy interaction with stakeholders from various functions.
• Preferred: Microsoft 365 Certified: Enterprise Administrator Expert

*Crane is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable federal, state, or local law.