Build strong relationships with senior leaders and BU stakeholders across Gartner’s global entities to foster a robust understanding of their mission critical priorities and requirements for spend categories and suppliers. Serve as the Procurement SME for your stakeholders and guide them on strategic sourcing and operational procurement processes. Communicate frequently and often. Host or participate in routine meetings with stakeholders to align on priorities. Proactively seek ways to reduce co... more details
Source-to-Contract (S2C) Category Manager – HR, Legal & Corporate Services Procurement
When you join Gartner, you will be part of a fast-growing team that helps the world become smarter and more connected. We are the leader in our industry, achieving year-over-year growth by helping clients make the right decisions with business and technology insights they cannot find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.
About this role:
As a Gartner S2C Category Manager you play an essential role in leading strategic sourcing opportunities, developing category plans, and negotiating complex contracts, often globally, on behalf of multiple business unit (BU) stakeholders. We are looking for a candidate that is a highly effective communicator able to articulate the value proposition of partnering early and often with the S2C team. This role is primarily focused on Human Resource (HR) and Legal services and will also support other corporate business units such as Finance (Corporate Controller’s Group, Corporate Development & Strategy, Financial Planning and Analysis, Global Real Estate, Revenue & Deal Operations, Tax, Transformation Office, Travel and Treasury) with agreements for professional services, recruiting, training, consulting and SaaS solutions. This role delivers value by utilizing effective sourcing and negotiation strategies that reduce both organizational costs and risks while improving vendor performance and encouraging innovation from the supply base.
What you'll do:
Build strong relationships with senior leaders and BU stakeholders across Gartner’s global entities to foster a robust understanding of their mission critical priorities and requirements for spend categories and suppliers.
Serve as the Procurement SME for your stakeholders and guide them on strategic sourcing and operational procurement processes. Communicate frequently and often. Host or participate in routine meetings with stakeholders to align on priorities. Proactively seek ways to reduce cost, bring efficiency and foster innovation.
Develop Category Plans for assigned categories and present them to senior management. Outline trends, key supplier spend, sourcing recommendations, category roadmaps, supplier consolidation initiatives, market intelligence and new opportunities for cost savings and measurable business impact.
Maintain knowledge of category trends, vendor capabilities and changes within the supplier and technology landscape for traditional and emerging solutions.
Develop short and long-term supplier sourcing strategies. Lead cross functional teams through a disciplined sourcing process which includes facilitating stakeholders through developing requirements, evaluating suppliers and supplier selection using good project management skills. Ensure all sourcing initiatives are conducted in a fair and ethical manner that provides a level playing field for all participants.
Develop and execute effective negotiation plans for contracts aligned with stakeholder desired outcomes for TCO, SLAs and key business terms. Demonstrate competency and knowledge of contract development, key contracting principles, standard terms, laws/regulations and industry standards during contract negotiations.
Negotiate various contract types including professional service agreements, SOWs, SaaS/subscription/license master agreements, Order Forms, Amendments, Addendums and NDAs.
Ensure agreement terms minimize risk and properly protect Gartner’s interests. Manage compliance during all phases of the contracting process. Coordinate with Gartner Legal, Finance, IT Security and Ombuds when needed. Ensure all Third-Party Risk Management checks are complete prior to contract signature. Route contracts for approval and signature as required by Gartner policy.
Organizes data sets and develops meaningful analysis of spend, cost and performance metrics and presents compelling business cases to influence decision makers at all levels of the organization.
Guide stakeholders on preferred suppliers. Conduct routine planning sessions with business unit stakeholders to ensure addressable spend in assigned categories is with contracted vendors and considered “managed”.
Support S2C Buyers when reviewing/approving P2P requisitions and new supplier requests. Coach S2C Buyers on conducting less complex sourcing and contract negotiations.
Guide BU stakeholders in Supplier Relationship Management (SRM). Conduct supplier segmentation reviews to align with stakeholders on supplier relationship priorities. Facilitate supplier business reviews with stakeholders to review supplier performance, future opportunities and/or challenges. Foster strategic and successful, long-standing partnerships with suppliers.
Become an expert using the S2C tools for e-sourcing, contract lifecycle management, e-signatures, spend analysis, market intelligence, operational procurement and S2C metrics.
Support the Supplier Diversity program to bring qualified small and diverse suppliers into the supply base.
Support the Corporate Social Responsibility (CSR) program by proactively sourcing/contracting with suppliers enabling Gartner to meet its zero-greenhouse gas emissions goal.
Support M&A activities as needed to facilitate a smooth transition of acquisitions or divestitures from a supplier contractual standpoint.
Continue your own self-development. Train, coach and mentor other associates on sourcing, negotiation and contract writing skills. Assist with onboarding new team members.
What you'll need:
5+ years of relevant sourcing and negotiation experience with demonstrated ability to lead and deliver value. Previous category management experience supporting HR and/or Legal is a plus.
Bachelor’s degree required. Master’s degree or desire to complete an advanced degree encouraged.
Strong analytical skills with proficiency to tell the story of “what the data means”.
Compelling collaboration skills that foster strong relationships with internal & external business partners.
Excellent oral & written communication skills with the ability to effectively communicate with diverse audiences in multiple countries, at various levels, with diverse cultural backgrounds. Multilingual skills are a plus!
Ability to be creative and innovative in finding solutions and negotiating strategies. Insatiable desire to learn more and improve every day.
Unquestionable ethics and the desire to always do the right thing.
Proficient in Microsoft Office Suite applications and Sourcing/Procurement solutions for e-sourcing, spend analytics, contract lifecycle management (CLM), market intelligence and Procure-to-Pay (P2P).
Keen understanding of contract terms, SLAs and industry unique commercial terms. Strong attention to detail.
Effective listening and outstanding customer service skills.
Ability to work and prioritize workloads in a fast paced, high-pressure environment. Capable of working independently and making decisions within the scope of role.
#LI-TR3 #LI-Hybrid
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 84,000 USD - 115,920 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:87960
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