Job Abstract

The Office of Human Resources at Carnegie Mellon University is committed to supporting faculty and staff members' success through every stage of their employment at the university. We support the Carnegie Mellon 2025 strategic plan through driving efficient, effective, and nimble business practices to serve the needs of an evolving university community. We recruit and retain outstanding people at all levels while cultivating a culture of diversity and inclusion and encouragement of professional and personal development.

Does the prospect of assisting with groundbreaking change in an interesting and challenging work environment energize you?  If so, this is an exciting time to join our team as we continue our work on a multi-year effort to refine HR related systems, processes and services.

Reporting to the Manager, Supervisor Services, we are searching for an HR Generalist. In this role, you will be responsible for performing HR-related duties on a professional level and working closely with the HR Business Partner in supporting designated college and administrative units.  To that end, you will collaborate on a broad range of HR activities, allowing for a seamless employee experience.  

Your core responsibilities will include:

• Entering staff transactions into Workday on a regular basis, approving Workday transactions and serving as a subject matter expert in Workday.
• Coordinating HR programs and activities for assigned college/division.
• Working closely with the assigned HR Business Partner and other HR and campus partners to assist with:
  • Workforce Planning: assists HR Business Partner in gathering information and data, ensures systems accurately reflect open position data, supervisory organization data, etc.
  • Performance Management:  monitors completion of provisional period and annual performance reviews, provides general guidance and assists with routine questions on performance review processes/tools, runs reports and assists with tracking progress, may assist with training and communications;
  • Off-boarding:  assists with the separation and exit interview process;
  • Recruitment (i.e., may review applications to match experience with specific job-related requirements, may conduct initial phone screens and reference checks, prepare offer letters, and help hiring managers in keeping new hires engaged between hire date and start date);
  • Diversity, Equity and Inclusion (DE&I):  assists with climate initiatives and projects, may assist with DE&I and workplace civility training;
  • Employee Relations:  interprets and provides guidance on policies and procedures, makes recommendations for appropriate application of policies/exceptions, prepares basic disciplinary letters

• Acting as a liaison with other units and working closely with HR colleagues in support of assigned client areas.
• Researching and gathering background information, preparing reports, conducting audits, analyzing and providing sound recommendations to departments and HR Business Partners.
• Actively engaging in the implementation of the OHR’s strategic plan and continuous improvement initiatives.

Flexibility, excellence, and passion are vital qualities within HR.  Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of team members who are able to effectively interact with a diverse population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong knowledge of HR practices and related laws and regulations;
• Exceptional service orientation to supporting clients and dealing with sensitive issues;
• Track record of success in developing and maintaining constructive and cooperative working relationships with diverse stakeholders and colleagues;
• Critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;
• Effective oral and written communication as appropriate for the needs of the audience;
• Active listening skills to give full attention to what other people are saying, taking time to understand the points being made;
• High attention to detail, an ability to multi-task, and capability to maintain discretion and confidentiality;
• Advanced computer skills, particularly with Microsoft Office Suite;
• Ability to effectively prioritize and manage a high volume of transactions and activities within a fast-paced environment.
• Self-motivated and ability to take initiative
• Ability to manage small to medium projects and/or be an engaged project team member

Qualifications

Education:

• Bachelor’s degree in business administration, human resources, or related field required; advanced degree preferred.

Experience:

• Minimum one year of relevant human resources experience and customer service experience required.

A combination of education and relevant experience from which comparable knowledge and skills can be acquired may be considered.

Preferred experience:

• PHR or SHRM-CP highly desired
• Experience in a complex, matrixed organization with varied business units and decentralized processes highly desired
• Experience with Workday or related HRIS systems highly desired
• Experience handling confidential information
• Experience with processing multi-state and/or international HR related transactions
• Prior union experience helpful but not necessary
• Prior higher-education experience a plus

Requirements

• Successful background check

Additional Information:

• This is a full-time (37.5 hours), non-exempt, position based in Pittsburgh, PA.
• Work Posture: This opportunity is operating on a hybrid work schedule, with an on-campus/in-office presence of 3 days a week, 2 days remotely (Pittsburgh, PA based)
• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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Full Time/Part time

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