Responsible for identifying and reporting safety, compliance and regulatory concerns on Hyundai and Genesis models. Responsible for creating escalation material for review. Work closely with Engineers from Safety Emerging Issues and Vehicle Safety Investigation team as needed to assist in emerging issue detection and analysis. Major Responsibilities Through examination of consumer complaint data, field reports, legal cases, supplier information; dealer reports, plant information, other safety re... more details
At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It’s time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
- Responsible for identifying and reporting safety, compliance and regulatory concerns on Hyundai and Genesis models.
- Responsible for creating escalation material for review.
- Work closely with Engineers from Safety Emerging Issues and Vehicle Safety Investigation team as needed to assist in emerging issue detection and analysis.
- Through examination of consumer complaint data, field reports, legal cases, supplier information; dealer reports, plant information, other safety recalls, compliance and consumer metric testing, NHTSA VOQ data and outliers in warranty data, identify possible safety related defects and/or FMVSS non-compliances associated with Hyundai production vehicles.
- Once identified as a possible issue, conduct a data-driven, but timely, investigation.
- Use advanced knowledge to determine preliminary severity, occurrence, and detectability scores using established metrics.
- Actively track and manage assigned cases to ensure KPI’s are within requirements (including handle time, response time and reporting deadlines).
- Exercise discretion and summarize for management review that clearly defines the issue(s) and the parameters outlined above.
- Provide immediate notification to upper management of potential catastrophic defects requiring stop sale or immediate field action.
Major Responsibilities (continued)
- This position will have access to Hyundai expertise needed to complete investigations and a direct line to upper management to inform of critical issues identification.
- Liaise with Hyundai design, manufacturing, and supplier affiliates as needed.
~ Must be a high school graduate
~ Bachelor’s degree preferred
- Five or more years of relevant work experience.
- Some experience in conducting timely investigations into equipment failure modes.
- Some experience in gathering and analyzing statistical data.
- One or more years of experience in the automotive business, including, vehicle safety, design, testing, field reliability evaluation, and/or service quality is preferred.
- Results-driven with excellent project and program management skills.
- Ability to proactively collaborate with peers, vehicle component experts and leadership within the organization and creatively problem solve needed to complete investigations.
- Ability to concurrently manage several investigations in a timely manner.
- Ability to identify and utilize the corporation expertise related to the issue under investigation.
- Thorough automotive technical knowledge is preferred.
- Some knowledge of specific vehicle system or performance areas such as powertrain, chassis, electrical, crashworthiness, etc.
- Ability to read and comprehend federal regulations related to automotive safety.
- Ability to accurately analyze high-volume technical data.
- Aptitude to work well with and communicate clearly with members of various HMA and HMC legal, quality, engineering, testing, and service departments.
Normal office duties
Travel: 0% - 25%
#LI-Hybrid (60% Onsite/40% Remote)
$69,300.00 - $99,000.00 Annual
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
