Job Abstract

You will be a part of the Risk Analytics & MIS team where we have a simple mission: turn massive amounts of data into actionable insights that ensure seamless, secure commerce experiences across Visa’s physical and digital eco-system. Our analytic and data professionals deliver on this mission by implementing data-based solutions, analysis and insights targeted at maintaining security, reducing fraud rates, and preserving the integrity of the largest payment processing network in the world.

Data analytics is a critical pillar of the Risk organization and, as such, this senior leadership position is an essential component of delivering against the promise and security of the Visa brand. To be successful, you will use strong analytical and leadership skills, contextual business sense and a creative flair to solve real world challenges for Visa and our clients. Your expertise and insights will serve as a beacon to guide business decisions based on data. Directly reports to the Global Head of Risk Analytics & MIS with regular exposure to the Risk executive leadership team.

The Risk Insights Lead is responsible for owning global analytics initiatives which deliver data-driven insights to internal and external stakeholders. This will include both aesthetic and technical assets, as well as regular ad-hoc work, for internal executive stakeholders, issuing banks, acquirers, processors, and merchants. The ability to balance a holistic global view with customized executive and regional delivery is crucial to success. Through collaboration with our client facing teams and functional leaders, you will bring data and insights to bear which deliver mutual, tangible value to Visa and our clients by way of improved payment security. You must be exceptional in front of executives and decision makers with the ability to lead and influence strategic initiatives and planning. Leadership talent – strategic, direct, and matrixed – is essential.

Specific responsibilities include:

• Lead the overall Risk analytic strategy for specific global initiatives spearheading engagement models, data assets, delivery of insights, and prioritization of analytical roadmap.
• Foster a high performing culture that becomes the benchmark for excellence at Visa.
• Mentor and develop more junior team members to ensure we build talent from within.
• Compare client performance against industry best practices.
• Inject new perspectives with a shrewd eye toward identifying performance and/or profitability improvement opportunities.
• Move the organization from interesting to actionable with recommendations that drive lower fraud rates, more seamless commerce, and improved experiences for players in our eco-system.
• Craft meaningful presentations and insights from complex data with content that clearly presents opportunities in an accurate, understandable, and engaging manner.
• Ensure data driven decision making is a priority for clients, colleagues, and other internal stakeholders.
• Identify macro business and market trends that guide areas of future analysis.
• Translate understanding of Visa’s products and services into client engagement strategies that yield financial and performance benefits.
• Serve as a strategic advisor to organizational leadership and peers – inclusive of Risk MIS team, Regional Risk Officers, Functional/Global leaders, and the Head Risk of Strategy & Operations with direct exposure to executive leadership.
• Mature how our analytic capabilities are integrated into business processes, improving delivery effectiveness.
• Cultivate deep cross-functional partnerships, building relationship capital that facilitates the advancement of holistic/strategic initiatives.
• Be an expert at getting to the root of a problem, defining business objectives and formalizing data requirements – especially in a fast paced, fluid environment.
• Influence tools and capabilities strategy through experience with various data environments, data sources and tools.
• Exceptional risk and/or business acumen and technical rigor – be able to seamlessly shift between working with data to conversations with executives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.