This position primary responsibilities are providing Tier II support of maintaining large Enterprise environment. Multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment. Responsibilities to Anticipate:System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical. Troubleshooting application functionality, crash, and performance. Investigate user performance and work with external te... more details
Date Posted:
2024-02-28
Country:
United States of America
Location:
VA146: 8320 Alban S100, Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USA
Position Role Type:
Onsite
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
What is YOUR Mission?
Empowering a global business. Providing affordable solutions. Delivering competitive discriminators by unleashing deep expertise. These are just some of the many ways the Digital Technology team at?Raytheon creates success for our customers. Joining our team will allow you to collaborate with RTX organizations to enable business growth, speed, and agility through business innovation, technical proficiency, and operational excellence.
Principal System Administrators, internally known as Principal Analyst, infrastructure Workplace Services, collaborate with a diverse team to support exciting, critical programs with classified information system capabilities. Success in this role means you are able to develop, implement and maintain secure, cost-efficient environments across various classified programs. Program teams rely on your collaboration and guidance to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems.
Job Summary:
This position primary responsibilities are providing Tier II support of maintaining large Enterprise environment. Multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.
Responsibilities to Anticipate:
- System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.
- Troubleshooting application functionality, crash, and performance
- Investigate user performance and work with external teams to improve user experience
- Assist customers with Tier 2 incident resolution for Linux and windows applications
- Provide remote end user desktop support
- Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions
- Responds to escalated service desk/team requests
- Communicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environments
- Willingness to provide initial triage, response, and notifications for incidents
- Participates in special projects as required
Basic Qualifications:
- Typically requires bachelor’s degree and minimum of 5 years of prior relevant experience or a master’s degree and minimum of 3 years of prior relevant experience.
- Must have an active and transferable U.S. government issued TS/SCI Polygraph security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
- Candidate must have a current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security
- Experience with Active Directory
- Experience with the following: DNS, DHCP, DFS, LDAP
- Experience Linux and Windows
Preferred Qualifications:
- ITIL v3 or higher
- Understanding of Service Now, NETS or other ticketing process
- CompTIA Security+ CE Certification is the preferred certification.
- Understanding of Service Now, NETS or other ticketing process
- Microsoft System Center Configuration Manager
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
- PowerShell
- Virtualization Environments (VMware, Citrix)
- Profile management utilizing the VMware User Experience Management (UEM) toolset
- Microsoft Exchange
- Telephone/Video support
- Networking
- Familiarity with site specific customer and mission
What We Offer:
Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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