In busy outpatient Behavioral Health program, make reminder calls to patients; copying, filing, faxing and scanning documents; scanning into electronic medical record; work orders; respond to medical record requests; provides phone and receptionist coverage for other staff as needed; make follow up appointments for patients to see prescriber; check patients in and out for appointments and alerts staff that patient has arrived. Qualifications: Required: High School Diploma Preferred: One (1) year... more details
Job Overview:
In busy outpatient Behavioral Health program, make reminder calls to patients; copying, filing, faxing and scanning documents; scanning into electronic medical record; work orders; respond to medical record requests; provides phone and receptionist coverage for other staff as needed; make follow up appointments for patients to see prescriber; check patients in and out for appointments and alerts staff that patient has arrived.
Qualifications:
Required:
High School Diploma
Preferred:
One (1) year secretarial experience preferred
Some knowledge and experience with computers, Microsoft Word preferred
Scheduling Requirements:
Shift- 8:30am – 12:30pm/ must be flexible
Monday – Friday
Part Time/ No Benefits
Essential Functions:
Orients new staff when assigned and participates in staff development when necessary.
Calls patients to confirm scheduled appointments for next day, as requested
Assists with registration of new patients as requested
Provides coverage, including phone, for other clerical staff as indicated in coverage schedule—this could include other departments within Ambulatory Services
When assigned fills out purchase requests, follows up with items delivered, and obtains pricing and delivery
Accurately types department correspondence from pre-written sources
Refers calls to appropriate area for assistance when necessary
Photocopies, as requested, and within time frames
Assists with all data entry as assigned by supervisor
Picks up and delivers mail for department, in accordance with weekly schedule
Files documents in chart in the proper location
Assists in monitoring completion of required documentation in medical record including assessments
Prepares and types statistical reports for specialty programs within established times frames.
Faxes documents, as requested, in accordance with HIPAA regulations
Receives, organizes, distributes, and files faxes received for assigned areas
Calls no shows next business day, and documents calls in AVATAR when assigned
Check voice mail as scheduled. 18. Accurately schedule patients for group schedules in AVATAR
Reschedule patients as per clinicians instructions
Make reminder calls for Medication visits and Psychiatric Evaluations when assigned
Prepare routine letters (no show) for failed initial appointments
Maintains case roster, referral and discharge logs
Tracks emergency assistance expenditures, and sends to patient by next business day
Collaborates with supervisor in assigning and prioritizing work assignments, and assigns clerical tasks based on priority
Assist in the process of the Urine Drug Screen by by preparing the cup with label before giving to patient, entering the order in the SCM data base, ensuring that the urine is brought across the street to Security so that it may be sent to Lab, and retrieving results when asked by Clinical Staff
Maintain annual competency in UDS Testing
Processes admission/discharge process in USTF database
Completes other tasks not specified but requested by a supervisor deemed necessary to facilitate appropriate work flow within the department
Prepares and types census sheet for APH and Intensive Outpatient Programs at required intervals
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
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