Job Abstract

Our vision is to enable profitable growth to Aramark’s Accounts by providing them with analytical assets that meet their needs as effectively and then efficiently as possible. To achieve this vision, Aramark will re-think how data can deliver strategic value to its line of business accounts from the lens of their account operators.
We are seeking an Analytics Leader who will work collaboratively with our line of business leaders to create the next generation of Client analytics at Aramark. This leader will be accountable for collaborating with stakeholders throughout Aramark to establish an analytics strategy that captures the unique value Aramark brings to each client. The Sr Director of Client Data Products will work with Line of Business, Enterprise Shared Services, and external partner teams to deliver the strategy to enable a data driven culture across the business. The delivery of new products will include the technical capabilities and the processes required to enable adoption in the field. The successful candidate will have a passion for defining analytics strategies, coordinating the delivery of new capabilities, managing change, and measuring the effectiveness of new processes with data.

Core Job Duties/Responsibilities
Reporting to the VP of Cognitive Data Services and accountable to the Business Unit Sector CIO’s, this role will work closely with the respective line of business Growth and Operations teams.
The role is accountable for:
• Leading the definition and delivery of data products that provide insights for our clients on the unique value Aramark provides across various domains and AI driven recommendations on how we can take account focused actions
• Collaborate with stakeholders, engineers, analysts, and designers to define the product vision, roadmap, and backlog
• Manage the product lifecycle from ideation to launch, including user research, testing, feedback, iteration, successful adoption, and ongoing measurement
• Communicate the product value proposition, strategy, and progress to internal and external audiences
• Ensure the quality, reliability, and scalability of the data products and the underlying data infrastructure
• Drive AI and data innovation that is impactful to the account teams, shaping ideas and defining potential value
• Create business value assessments for new projects and measure value attainment for existing projects
In addition this role will:
• Be expected to play a leadership role for the broader technology community at Aramark. Acting as a role model and coach for others on how service to drive business results.
• Proactively engage business and technology executive leadership team on analytics strategy, challenges, opportunities and business innovation.
• Serve as principal talent manager by ensuring that Aramark across its business and functions develops a pipeline of highly skilled analytics leaders capable of executing the company’s service strategies.
• Coach technology leaders and extended staff to maximize their effectiveness and long-term development on service related competencies.
• Maintain full administrative responsibility for analytics transformation including business case, budgets, staffing, administration, planning, etc.

• A minimum of 5 years of analytics strategy definition and execution experience within multi-billion revenue organizations.
• Experience in high influence models leading teams/groups of diverse professionals and managing operations in a distributed organization.
• A solid grasp of data management principles and technologies such as data modeling, data analysis and statistics to tell a narrative and/or generate data-driven insights
• A bachelor’s degree in technology (computer science/engineering), business administration or a related field is required. An advanced degree is highly desirable

The performance and personal competencies required for the position:

Thought Leadership
• Strong business acumen and executive presence. Understand all parts of the organization, and
their interdependencies and apply that knowledge to influence strategy and make
decisions.

Setting Strategy
• Quickly build a track record of thinking beyond the technical function to the broader, big-picture
strategic needs of the company. Develop the functional organization’s vision, translating it into
both short- and long-term plans. Create effective strategies and business plans to focus IT on the
key business priorities. Consider the long-term consequences and implications of actions and
decisions for the organization. Provide strategic direction by assessing and managing the risks and
opportunities associated with industry trends.

Executing for Results
• Sponsor continuous improvement programs, recognizing opportunities to simplify organizational
processes and create efficiencies. Anticipate and ensure that the appropriate resources and
structures are in place to support short- and long-term business goals. Create effective
metrics to support fact-based opinions and drive results.

Leading Teams
• Ensure current and future organizational talent needs are met by leading in recruiting, hiring, developing, coaching, and mentoring others. Create a high-performance culture by clearly communicating high expectations and regularly evaluating others’ job performance against specific standards. Motivate teams by leading by example, actively rewarding strong performance and recognizing their efforts.

Building Relationships and Using Influence
• Leverage outstanding interpersonal skills to build effective relationships with internal and external stakeholders. Communicate and interact effectively with others by collaborating and cooperating, even with those holding divergent and/or opposing views and goals. Model respect to people from all backgrounds and organization levels, by seeking and including different thinking styles, cultures, and perspectives.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.