Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our West Los Angeles office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interp... more details
Job Description
Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our West Los Angeles office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers.
Greeting patients professionally both in person and on the phone.
Answering patient calls, and voicemails in a friendly prompt manner
Confirming patient follow up appointments, sending reminder virtual appointment information as needed
Optimizing provider schedules and patient satisfaction with efficient scheduling
Comforting patients by anticipating anxieties and effectively answering questions
Notifying providers of patient arrivals
Updating patient records and following all protocols in regard to insurance verification
Collecting patient copays and scheduling follow up appointments
Maintaining office inventory and equipment by anticipating supply needs.
Occasionally verify insurances
Mental health experience is a plus.
Qualifications
Associates or Bachelor’s degree preferred
Behavioral or psychiatric office experience preferred.
Experience with Office Ally, Nextgen or other electronic medical records systems preferred.
Excellent communication skills and customer service
Organization and time management skills
Detail oriented
Highly dependable
Team player that works well with others
Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.
Additional Information
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.?All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
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