Job Abstract

Availability Engineers are responsible for consultative and peer review of the design of all design disciplines within Amazon DCs world-wide. Beyond design focus, we work directly with operations, security teams, field engineering, construction management, and operations to implement processes and procedures, that are functional, practical and innovative with a primary focus on improvement of system availability.

As an Availability Engineer, you will be evaluating the impact of data center products and features to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:
Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty
Are detail- and data- oriented
Have experience managing engineering projects and consultants.
Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)
Be inclined to get into the field to see things up close.

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center availability focusing on the actions that are most impactful. You will have the responsibility to think globally about all initiatives.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.




Key job responsibilities
Availability Engineers provide the following deliverables:

Auditing and peer reviewing DC Infrastructure Engineering designs with focus on Availability
Perform an engineering-oriented analysis of past availability events
Providing technical oversight for global COE action items
Developing availability forecast models
Oversight & review availability performance metrics
Providing multi root cause categorical analysis for availability events
Oversight & review Failure Mode and Effect Analysis studies
Conceive, initiate, and lead availability projects with widespread impact on infrastructure design, innovation, and implementation.
Set the standard for customer serving coordination and repeatable processes as they relate to engineering, test, construction, commissioning, operations, and best practices. Drives process improvements across the organizations to drive increase in availability to meet customer expectation.
Providing technical oversight of the Regional Electrical and Mechanical Basis of Design (BOD), Construction Documentation, SoWs, procurement initiatives, supplier management, commissioning scripts, operation and maintenance manuals and procedures, and all relevant products and processes that drive and impact availability.
Serving as a technical advisor for AWS data center electrical, mechanical, structural, site, civil, security, network, fire detection and suppression and all design disciplines as they relate to and drive increased availability.
Working with internal teams to understand customer availability requirements
Providing technical oversight and review for LSE/CSE COE


About the team

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Columbus, OH, USA | Herndon, VA, USA | Seattle, WA, USA

- Bachelors Degree in Electrical or Mechanical Engineering or equivalent experience.
- Cumulative 3+ years partnering with cross-functional teams working in critical facilities
- Cumulative 10+ years of experience with mission critical facilities to include the following:

1. Understanding of uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, and automatic/static transfer switches.
2. Understanding of chillers, cooling towers, direct and indirect evaporative cooing, and variable speed drives, and fan systems.
3. Knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, NESC and OSHA.
4. Direct experience with the design, construction, operation, or maintenance of data centers.
5. Ability to research new designs, technologies, construction methods, and innovative operations procedures of data center equipment and facilities.
6. Ability to critically audit and provide customer-representative feedback on design concepts through exploration, development, deployment/construction, and through operations.
7. Ability and willingness to think outside of the box to find creative and innovative solutions to improve availability through improved quality, reliability, and maintainability.
8. Ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high level review.
9. Possess excellent communication skills, attention to detail, maintain high quality standards.

- Organized and have the ability to set priorities and meet deadlines and budget
- Experience using a variety of web-based and other software tools for data analysis and visualization.
- Direct experience with the design, construction, operation, and maintenance of mission critical facilities, especially data centers.
- Experience as resident engineer or hands-on (in the field) design consultant.
- Knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, NESC and OSHA.
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
- Ability to carry design concepts through exploration, development, and into deployment/mass production
- Ability to research new designs, technologies, construction methods, and innovative operations procedures of data center equipment and facilities.
- Ability to critically audit and provide customer-representative feedback on design concepts through exploration, development, deployment/construction, and through operations.
- Ability and willingness to think outside of the box to find creative and innovative solutions to improve availability through improved quality, reliability, and maintainability.
- Ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high level review.
- Possess excellent communication and writing skills, attention to detail, maintain high quality standards
- Detailed understanding of both mechanical and electrical equipment/design related to data centers (Including but not limited to: uninterruptable power supplies , diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, air handlers, economizers, etc...)
- EPMS/SCADA/BMS Controls system experience (software and/or hardware)
- Registered Professional Engineer
- Advanced degree in engineering, business, or related field
- Experience with large scale technical operations or large-scale compute facilities

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.