Job Abstract

The Superior Court of California, County of Orange

is now accepting applications for:

COURT REPORTER MANAGER

ANNUAL SALARY

$135,200.00 - $158,953.60 Annually

BENEFIT HIGHLIGHTS

Choice of five medical plans

Defined Benefit Retirement Plan (2.50% at 67 formula)

$3500 Optional Benefit Plan (OBP) annually

Optional deferred compensation program (457 plan)

Health Reimbursement Arrangement (HRA)

Dental and Vision Plans

Vacation and sick leave packages

14 paid holidays per year

Tuition reimbursement

Deadline to apply is Thursday, June 13, 2024, at 11:59 p.m. PST.

This recruitment is open to external candidates, internal OCSC employees and internal OCSC promotions. This recruitment will be used to fill current vacancies and an eligible list may be established to fill future vacancies.

ABOUT ORANGE COUNTY SUPERIOR COURT

The Orange County Superior Court is the third largest Superior Court in California with a total of 145 judicial positions authorized (127 Judges and 18 Commissioners). We have courthouses throughout the county, including locations in Orange, Westminster, Fullerton, Newport Beach, and Santa Ana. We have a staff of about 1,400 and an operating budget of over $200 million. The Court's Judges, Commissioners and employees are recognized for their high standards of achievement, integrity, and diversity. The Court is one of the most innovative and technologically advanced courts in the nation. The Court is committed to ensuring equal access to court services and enhancing public confidence in the court system.

To learn more about the Superior Court of California, County of Orange, visit our homepage at www.occourts.org.

ABOUT THE COURT REPORTER MANAGER

The Court Reporter Manager assists in the management of the court reporting unit and makes certain the goals and standards set forth by the unit are met and are in line with those established for the Court. The incumbent develops and implements goals, objectives, policies, and standards applicable to the area of court reporting and ensures compliance with local, state, and federal laws and regulations. The Court Reporter Manager interacts with a variety of court staff, managers, executives, and judicial officers; performs related tasks within area of assignment.

The Court Reporter Manager is a single classification that provides leadership to lower-level staff by considering and implementing new policies and procedures to increase the efficiency of the unit. The incumbent conducts research and analysis on new policies and procedures that may increase the efficiency of the unit and interacts with other project managers and executive staff to meet the goals established by the unit, department, and the Court. This classification reports to a higher level of management staff.

Duties may include but are not limited to the following:

1. Manages the operation of the unit including planning, organizing, coordinating, and managing the daily operations of the unit directly or through subordinate supervisors, including procedures, fiscal policies, personnel, case flow, records maintenance, and implementation of organizational changes.

2. Evaluates work plans, programs, processes, systems, and procedures to meet the goals and standards established by the unit, department, and Court.

3. Establishes standards and expectations for staff, in addition to creating short and long-term objectives for the unit.

4. Researches, develops, and implements performance standards and personal development goals for unit staff.

5. Oversees the maintenance and storage of court reporter notes and related records prepared by unit staff, ensuring their confidentiality and security.

6. Reviews and monitors court reporter billing, appeal notices, and transcript extension requests.

7. Determines and/or coordinates the utilization of resources and the training of personnel to meet changing needs, as directed by caseload requirements, court policy, judicial directives, and legislative mandates.

8. Participates in the recruitment, selection, orientation, training, development, and evaluation of Court Reporters. Provides training opportunities for court reporters to ensure compliance with mandated trial court education requirements.

9. Works with staff to create a high performance, service-oriented work environment that supports the unit's mission, objectives, and service expectations. Participates in programs and activities that promote a positive employee relations environment.

10. Evaluates unit specific systems and programs to ensure system functionality and optimum customer service efficiency; prepares recommendations for system enhancements, upgrades, and/or new software.

11. Conducts work and procedure audits to ensure integrity, quality, and compliance with applicable industry and court policy standards, in addition to compliance with local, state, and federal laws and regulations.

12. Monitors the scheduling of Court Reporters to ensure sufficient coverage across all courtrooms that have a need for reporting services.

13. Accepts accountability by assuring that effective controls are developed and maintained to keep the integrity of the operation unit intact.

14. Works collaboratively with management, staff, other departments, and various outside stakeholders; conducts regular staff meetings.

For more details and to read the entire job description, click the following link:

COURT REPORTER MANAGER

CERTIFICATION AND EXPERIENCE REQUIREMENTS (The Certification Requirement, as well as one (1) of the Experience Requirement options must be met):

REQUIRED CERTIFICATION

Possession of a current Certified Shorthand Reporter (CSR) certificate issued by the Court Reporters Board of California

REQUIRED EXPERIENCE

Option 1

Five (5) years of full-time (or equivalent) experience as an Official Court Reporter in a California Superior, State, Federal, Tribal, Military, Justice, or Appellate Court, preferably in a large court environment.

OR

Option 2

Ten (10) years of full-time (or equivalent) experience as a Court Reporter in California, that includes two (2) or more years of leadership, supervisory or management experience in a professional environment, preferably in a court or closely related legal environment such as District Attorney, Public Defender, Probation Department, or large law firm.

DESIRED EDUCATION/EXPERIENCE

Bachelors in business or public administration, criminal justice, communications, or closely related field.

Management or supervisory experience in a court or closely related legal environment such as District Attorney, Public Defender, Probation Department or large law firm.

ADDITIONAL REQUIREMENTS:

Must successfully pass background check to the satisfaction of the court.

Travel to/from justice centers may be required for some assignments.

REQUIRED KNOWLEDGE AND ABILITIES:

Knowledge of:

Operations, services, and activities of a court reporting program.

Principles and practices of court reporting and transcript preparation.

Principles and practices of management and supervision, including staff training and development.

Administrative strategies and methods, including goal setting, short and long-term planning and problem solving.

Local, state, federal laws, and Court and courtroom procedures, as they relate to the reporting and transcript preparation process.

Modern protocols and procedures for the use of shorthand machines and related equipment.

Current Court and Human Resources policies as they relate to labor contract provisions.

Legal terminology, forms, and procedures.

Resources available to stay updated on current principles and practices in the field of court reporting and transcript preparation.

General function and organization of the judicial system, including various departments of the Court and case types.

Computer hardware and software within assigned area.

Ability to:

Establish and maintain effective working relationships with District Court of Appeal, judicial officers, supervisors, staff, peers, union representatives, and the general public.

Maintain sensitive and confidential information and records.

Plan, organize, and administer projects and operations consistent with polices and goals set forth by the Court.

Interpret and apply Federal, State, and local laws, regulations, Court policies and procedures.

Make sound judgments and decisions.

Exercise tact, diplomacy and discretion when dealing with sensitive and confidential matters.

Revise and adapt procedure to changing needs.

Ability to employ change management techniques.

Meet deadlines while being able to handle conflicting demands. Manage multiple projects simultaneously.

Establish and maintain effective working relationships with those contacted in the course of work.

Prepare detailed and informative reports and correspondence.

Communicate clearly and concisely, both orally and in writing.

Utilize available resources, such as, computer software and information databases to aid in the court reporting and transcript preparation process.

APPLICATION PROCESS

All applicants are required to submit an online application and supplemental questionnaire. To learn more about how to create an account/application, click HERE.

Résumés will not be accepted in lieu of the required application and supplemental questionnaire.

Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing experience, please include dates and classification of each position held, if more than one.

SELECTION PROCESS

Step 1: Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables; those candidates will be referred to step 2 in the selection process.

Step 2: Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, additional assessments and/or screening interviews may be conducted.

Step 3: Those candidates who are successful in the assessment/review may be placed on the eligible list. Placement on the eligible list is not a guarantee of interview or employment.

All candidates will be notified via email of their status at each step of the process. Additional steps for the selection process will include a local background and reference check to evaluate compatibility with court employment.

Superior Court of Orange County provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at HRStaffing@occourts.org if you feel you will need an accommodation for any aspect of the selection process.

ELIGIBLE LIST

This recruitment may be used to establish an eligible list for current and future needs. The eligible list will remain active until the list is exhausted or a new recruitment opens.

STATUS NOTIFICATIONS

You will be notified by email during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and occourts.org. If your contact information changes, please update your profile at www.governmentjobs.com.

E-VERIFY

Superior Court of California, County of Orange participates in the e-Verify program.

QUESTIONS?

For questions regarding this recruitment, please contact Ernest Montoya at emontoya@occourts.org. For general employment information, please click HERE.

An Equal Opportunity Employer