Job Abstract

Job Summary
HP Retail and Industrial Solutions Business has a large and growing portfolio for multiple Retail, Healthcare and Manufacturing use cases. Linux and Android are of increasing importance in market and HP is leading the industry by providing well designed, robust, built for purpose hardware with Android OS and Linux support. This role is responsible for working with customers to solve implementation and quality problems with Linux and Android solutions. The Customer Enablement Engineer will work with the Customers, application software vendors, Field Technical Consultants, R&D and hardware vendors to win deals and accelerate time to volume. Mobile and fixed products are in scope covering a wide range of use cases: Que busting, assisted selling, self-service, digital signage, AI, point of sale and others.

Responsibilities
• Oversees the installation, configuration, testing and maintenance of operating systems, application software, and system management tools.
• Monitors and tests application performance for potential bottlenecks, identifies possible solutions, and works with developers to implement those fixes.
• Optimizes software systems for performance, scalability, and resource efficiency to ensure optimal user experience.
• Gathers all the system engineering requirements for the infrastructure components by working with engineering groups and other stakeholders.
• Leads multiple project teams of other software systems engineers responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration.
• Manages and expands relationships with internal and outsourced development partners on software systems design and development.
• Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk.
• Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects, programs, and activities.
• Drives innovation and integration of new technologies into projects and activities in the software systems design organization.
• Provides guidance and mentoring to less- experienced staff members.

Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in systems engineering, computer programming language, or a related field.

Preferred Certifications
• Certified Software Systems Engineer (CSSE)
• Certified Systems Engineering Professional (CSEP)

Knowledge & Skills

  • Technical degree BS/BA Computer Science, BSEE, BSCE, or related 
  • Experience working with Linux OS
  • Knowledge of Android OS
  • Good communication skills
  • Java programming language proficiency 



Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Search Terms: Engineer, Android, Enablement, Linux, Customer
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