Assist in supervising all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff Lead the service center when upper management is not on site Assist in managing and directing inbound, city and outbound freight operations, including FAC operations, if applicable Assist in planning daily staffing needs to ensure fre... more details
What you’ll need to succeed as an Assistant Service Center Manager at XPO
Minimum qualifications:
At least 5 years of LTL freight management and/or service center management experience
Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
Experience with Microsoft Office
A valid driver’s license
Available to work a variety of shifts, including days, evenings, nights and weekends, and to travel as needed
Preferred qualifications:
Bachelor’s degree, 5 years of related work or equivalent military experience
Experience with process improvement and the use of Lean and/or Six Sigma
Forklift experience
Demonstrated ability to prioritize work with excellent organizational skills
Strong interpersonal and management skills, and able to effectively lead, coach, and influence employees
Excellent verbal and written communication skills, and able to present clean, organized and thorough information and data appropriate for the intended audience
About the Assistant Service Center Manager job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 13 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
Assist in supervising all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
Lead the service center when upper management is not on site
Assist in managing and directing inbound, city and outbound freight operations, including FAC operations, if applicable
Assist in planning daily staffing needs to ensure freight is delivered and picked up on time
Partner with sales team to help grow revenue at the service center
Frequently provide information to service center employees about productivity and company policies and procedures
Analyze, monitor and implement opportunities to cut costs and improve efficiencies
Maintain clean and safe working conditions of the facility and equipment
Comply with all applicable laws/regulations, as well as all company policies/procedures
Route proper documentation and oversee procedure control for hazardous material shipments
Assistant Service Center Managers are required to:
Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Work outdoors in inclement weather
Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Be open to potentially relocating geographic areas for career advancement
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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