Job Abstract

This is a Part Time, Summer Seasonal position that will be a Hybrid role. This role will be 60% responsible for our Golf Caffe Attendant duties and 40% responsible for our Beverage Cart Attendant duties.

The Caffe & Beverage Cart Attendant will be responsible for greeting and serving guests around the Golf Course or in the Golf Caffe. While ensuring that guests are aware of the retail products available for purchase and maintains a high level of expertise on products and explains their purpose, ingredients, suggested uses or other related information. 

Caffe & Beverage Cart Attendant:

•  Deliver world class service to our guests
•  Keep a clean well stocked beverage cart and caffe and be able to describe all items you offer.
•  Use the guests’ names at all times, know and acknowledge all VIPs by name
•  Oversee cart maintenance and verify cart condition to ensure proper function.
•  Oversee Caffe equipment and its proper use
•  Operate as a member of a team, helping others and requesting help as needed.
•  Perform other duties as requested by management.
•  Remain flexible between both outlets.
•  Operate the cash register/Micros and Square reader correctly
•  Conduct thorough inventory checks and fill inventory form correctly
•  Assist management as needed to ensure smooth operation and quality service.
•  Control the amount of alcohol served, so that guests do not become intoxicated.
•  Promote a safe and clean environment for co-workers and guest
•  Follow and execute The Resort at Pelican Hill Core Service Standards as outlined in training.
• Provides friendly, efficient, and responsive service to all customers during sales transactions at the Caffe. 
• Serve pastries and light lunches, assist with the preparation of beverage and menu items, and continually seek to improve knowledge of specialty coffee and gourmet meal service. 
• Responsible for maintaining sanitation and upkeep of all equipment.
• Other duties as assigned.

Caffe & Beverage Cart Attendant:

• Must be 21+ years of age
• Excellent reading, writing and oral proficiency in the English language with excellent communications skills
• Capable of operating a motorized cart on a daily basis
• Capable of serving alcoholic beverages only to guests over 21 years of age.
• Previous Food and Beverage, Cafe or Beverage Cart operation experience
• Minimum of one year as a Barista, preferably in a coffee house or hotel/resort setting. 
• Must possess effective verbal, written communication, and interpersonal skills. 
• Must be able to read, write, and perform basic mathematical calculations. 
• Strong interpersonal skills. 
• Ability to assess customer needs.
• Google Apps experience a plus.