The Integration Developer is the technical point person for supporting EDI/ API customers and processes. This position is involved in the entire EDI process and will include working with EDI Support team and directly with customers to assist with debugging customer code, creating sample code for use by customers, complete production support and project tickets, enhance existing integration offerings, and assist as needed with production support issues and escalations. This is a generalist positi... more details
Job Details
Work from Home - Trevose, PA
Fully Remote
Full-Time
4 Year Degree
None
Information Technology
Description
Company Overview
alphabroder products build brands, champion causes, acknowledge achievements and offer limitless solutions. Our more than 6,500 styles from 60+ brands of classic and trending apparel and products like drinkware, bags, journals, and technology work hard for our customers – like promotional product distributors, athletic team dealers, screen printers, embroiderers, online retailers, and thousands of other businesses. Our customers work hard and fast, which is why we have positioned our 10 distribution and production facilities to cover 99% of the US population in a one to two-day ship. Our primary focus is earning the trust of our customers which is why our Vision is:
Be the Most Trusted & Valued Partner
For Branded Products & Services
Position Summary:
The Integration Developer is the technical point person for supporting EDI/API customers and processes. This position is involved in the entire EDI process and will include working with EDI Support team and directly with customers to assist with debugging customer code, creating sample code for use by customers, complete production support and project tickets, enhance existing integration offerings, and assist as needed with production support issues and escalations. This is a generalist position, emphasizing breadth over depth to assist a wide range of integration customers with a wide range of questions and challenges.
Responsibilities:
Assist with API and feeds-based integrations and rollouts
Troubleshoot reported issues with existing API / Feeds integrations
Respond to customers questions/inquiries
Resolve defect tickets and support QA with testing programming changes
Adhere to all release management and version control policies in place
Participate in customer/departmental conference calls and meetings as required
Qualifications
Required Skills:
2+ years of previous customer service/technical support and/or EDI experience
3+ years mixed experience with developing in a combination of PHP/NodeJS/.Net based solutions
Experience with UNIX scripting (batch FTP, cron, curl, grep)
Experience with GIT
Experience with FTP processes, APIs, XML and S/FTP
Experience with data transformation processes (CSV, XML, JSON)
Desired Skills (not required):
Progress ABL programming language and/or FDM4 ERP experience a plus
Working with PromoStandards services (see: https://www.promostandards.org)
Benefits
We offer competitive pay and a comprehensive benefits package to those who qualify. This may include:
Medical, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA).
401(k)with company match.
Company-paid Life Insurance and Short-Term Disability Insurance.
Paid Time Off (Holidays, Vacation, and Personal/Sick).
Employee Purchasing Program.
Career Development and Tuition Reimbursement.
ab| Prime is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
For more information about our commitment to equal employment opportunity, please review EEO is the Law EEO is the Law Poster Supplement. ab|Prime participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) Right to Work Poster .
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