The Lead Installer will provide support and assistance with the preparation and installation of sliding glass doors and their accessories. Main Job Tasks and Responsibilities: Installation: Pull all necessary parts for the daily installation per the daily schedule Assist in the proper loading of the installation vans Assist in the clean-up of every job. Leaving the job site cleaner than when we arrive Assist with collecting detailed information from field during service calls, installations and ... more details
Company Overview: The Sliding Door Company is a successful manufacturer and distributor of high-end interior glass solutions with 19 Showroom's throughout North America. Since 2005, our objective has always been to provide functional, state-of-the-art interior doors that optimize the available floor space in any residential setting. Position Overview: The Lead Installer will provide support and assistance with the preparation and installation of sliding glass doors and their accessories. Main Job Tasks and Responsibilities: Installation:
Pull all necessary parts for the daily installation per the daily schedule
Assist in the proper loading of the installation vans
Assist in the clean-up of every job. Leaving the job site cleaner than when we arrive
Assist with collecting detailed information from field during service calls, installations and report all findings
Good customer service skills
Vehicle Preparation & Maintenance:
Complete the Installer vehicle Inspection Sheet every Monday to ensure the safe mechanical condition of the vehicle
Document all issues on the inspection sheet and report them immediately to the Operations Technician
Ensure all required checklists (Tool and Equipment Checklist, Hardware Checklist, and Installer Spare Parts checklist have been completed
Product Knowledge:
Learn product specifications and product applications
Learn Installation process and any related field issues
Learn to access and efficiently store product detailed drawings, specifications, etc.
Learn company product/technical manual and its contents
Field Measurements (when needed):
Assist with onsite measurements and gather all pertinent field information for orders placed.
Assist with all necessary forms and documentation
Service Calls: (when needed)
Assist with onsite service calls for customers with:
Defective products, installation issues, onsite troubleshooting, and small repairs
Remote Warehouse duties (under direction of the Operations Technician)
Receive shipment deliveries from corporate distribution center
Organize and maintain inventory received
Support all Operations Teams as needed
Assist with maintaining Installation spare parts onsite
Qualifications:
3-4 years of experience in finish carpentry and/or construction including installation of window and door products
Experience using power and hand tools
Ability to read and interpret technical procedures, manuals and company provided drawings
Ability to assist in writing reports, using IPad and other provided data tools
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