Job Abstract

Represents the voice of UTMB. Creates a nurturing, competent and confident voice atmosphere for all callers to the Access Center. Is skillful in determining the callers need while maintaining a seamless atmosphere for the caller regardless of the need to navigate through multiple functions and departments. Essential Job Functions - Provides high level customer service skills for 24/7, 365 days a year Call Center. - Answers high volume of calls while multi-tasking with available resources to sche... more details

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