We are looking for Patient Services Specialists for our location in Mission Hospital - Mission Viejo. These will be for openings for on-call employment and various shifts (days, nights, evenings or variable). Internal caregivers may receive $3,000 referral bonus - for successful external referrals. - Referrals for roles below 0.5 FTE are not eligible. Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site regi... more details
We are looking for Patient Services Specialists for our location in Mission Hospital - Mission Viejo.
These will be for openings for on-call employment and various shifts (days, nights, evenings or variable).
Internal caregivers may receive $3,000 referral bonus* for successful external referrals. *Referrals for roles below 0.5 FTE are not eligible.
Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred qualifications:
- Associate's Degree Healthcare or Business Administration.
- Provider Basic Life Support (BLS) - American Heart Association upon hire.
- Certified Healthcare Access Associate (CHAA) upon hire.
- Certified Revenue Cycle Specialist (CRCS) upon hire.
- 3 years Experience within Patient Access of Business office setting.
- Experience with insurance eligibility systems.
- 3 years Utilization of medical terminology in job setting.
- Knowledge in medical billing codes.
- 1 year Knowledge of Epic Applications.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
