Serve as the primary liaison between Danos Training and our internal and external customers at an operational level to facilitate an effective and efficient training process. Partner with different Danos operations groups at the appropriate peer level to share information and leverage resources to facilitate a high-quantity, high-quality training process. Includes coordinating, tracking, and communicating the day-to-day planning, scheduling, and reporting of training and compliance efforts. Demo... more details
Responsibilities:
Serve as the primary liaison between Danos Training and our internal and external customers at an operational level to facilitate an effective and efficient training process.
Partner with different Danos operations groups at the appropriate peer level to share information and leverage resources to facilitate a high-quantity, high-quality training process. Includes coordinating, tracking, and communicating the day-to-day planning, scheduling, and reporting of training and compliance efforts.
Demonstrate ownership of the communication process with appropriate internal and external customer personnel to ensure all training activities align with stated training requirements and objectives.
Assist in the development and implementation of training procedures, processes, and protocols, including:
Training audit program for internal and external training efforts
Billing to customers for training delivered, where contractually appropriate
Review and reconciliation of vendor invoices
Integration of training processes into applicant tracking system to facilitate tracking and reporting capabilities during onboarding efforts
Track and maintain field employee training compliance, including:
Internal Danos required trainings
External, customer required trainings
Updates and maintains data in all required databases
Provide compliance reports to internal and external customers, when applicable
Fulfill duties and conduct activities consistent with a working understanding and demonstration of the Danos Staff Behavioral Competencies.
Provides information to applicants regarding application process, employment policies, organization, and open positions.
Instructs applicants on completing employment applications, reviews applications for completeness, and obtains additional information from applicants such as work experience, education, training, skills, and references.
Facilitates conditional job offer to applicants, providing information after the decision to hire has been made.
Compiles and files data related to applicants and open positions.
Any other duties and/or responsibilities as assigned or necessary to complete the scope of work.
Qualifications:
Work history with behaviors that show high energy with a bias to action and a passion for winning.
Strong priority management skills with the ability to maintain focus and discipline on multiple projects.
Highly proficient in Microsoft Office and Outlook.
Excellent communication skills (oral and written), inter-personal skills, customer service skills, and ability to function in a high-performance team-based environment.
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