This job is responsible for a timely communication to insurance companies, providers, outside facilities for referrals and authorizations. Responsible for timely answering of all phone calls, initiating and verifying insurance benefits and authorizations of appointments prior to services being rendered for outpatient services and pre-scheduled surgeries throughout the district. District Responsibility Support of the District Mission and Values. Demonstrates respect, professionalism and courtesy ... more details
Salary Range: $18.48 - $25.48
Pay rates are determined based on experience and internal equity.
POSITION SUMMARY
This job is responsible for a timely communication to insurance companies, providers, outside facilities for referrals and authorizations. Responsible for timely answering of all phone calls, initiating and verifying insurance benefits and authorizations of appointments prior to services being rendered for outpatient services and pre-scheduled surgeries throughout the district.
District Responsibility
Support of the District Mission and Values.
Demonstrates respect, professionalism and courtesy to all patients, visitors, other providers and co-workers, as Delineated in the LVMC “Commitment to Care”
Constantly used C-I-CARE principles when communicating with others.
Performance improvement activities
Strives for professional development
Position Duties/Responsibilities
Coordinates and works with physician’s offices, Insurance Carriers, schedulers and Patient Access.
Retrieve authorization for inside and outside services
Input of authorization numbers into electronic system
Prepare and fax patient documents for timely Insurance company review
Monitors and tracks patient Authorizations
Informing supervisor of any expired insurance information on file
Responds appropriately and timely to telephone and verbal request
Performs all assigned tasks in an efficient manner
LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.
Essential Functions
The ability to use keyboard, Computer, Telephone and Insurance eligibility determination equipment
The ability to use a fax machine and scanner
The ability to be supervised
The ability to work as a team member
The ability to have a positive personal interaction with Insurance Carriers, staff, patients and management
Education & Experience:
High School Diploma or GED equivalent required
Experience/Knowledge:
Three (3) years similar job-related experience in a Healthcare environment required (Patient Access, Scheduling, Billing. Insurance and/or Authorizations).
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