Follows established processes and internal controls to ensure the appropriate application of payments and billing procedures. Researches and investigates customer account issues and monitors accounts as appropriate until issues are resolved. Handles assigned accounts for past due notification and follow-up. Monitors and controls assigned customer accounts for non-payments, delayed or delinquent payments, and other anomalies. Responds to inquiries and researches and resolves problems related to t... more details
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The Job Details are as follows:
Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Coordinator position manages and coordinates accounts receivable activities for and /or coordinates billing, collections, reconciliation to the general ledger. This position closely monitors the aging of accounts receivable and initiates appropriate steps to facilitate collection of invoices from customers.
Responsibilities:
Follows established processes and internal controls to ensure the appropriate application of payments and billing procedures
Researches and investigates customer account issues and monitors accounts as appropriate until issues are resolved
Handles assigned accounts for past due notification and follow-up
Monitors and controls assigned customer accounts for non-payments, delayed or delinquent payments, and other anomalies
Responds to inquiries and researches and resolves problems related to transactions
Process payments (credit card)
Maintain appropriate records of account information
Provides excellent customer service
Works under time constraints to meet specific deadlines
Ensure attention to detail and keen sense of safeguarding property and sensitive information
Other tasks as assigned
Qualifications:
3-5 years preparing, posting, and recording customer payments and performing collections
Experience in a multi-currency environment
Preferred experience with NetSuite
Working Conditions: Normal office environment.
ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
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