Engage and communicate with tenants regarding all property issues, default notifications, and engagement events. Support facilities team with administrative aspects of maintenance e.g. review work orders, redirect & prioritize work orders as needed and follow up with tenants to ensure satisfaction with tenant work requests. Manage accounting related matters including invoice processing, accounts receivable, billing inquiries. Track and follow up on tenant receivables and prepare weekly reports. ... more details
As a critical member of our Asset Services team, you would contribute directly to the success of our tenants and their scientific discoveries by providing white-glove services to the tenants, supporting our facilities team, and collaborating with building staff and other stakeholders.
Essential Duties and Responsibilities:
Engage and communicate with tenants regarding all property issues, default notifications, and engagement events.
Support facilities team with administrative aspects of maintenance e.g. review work orders, redirect & prioritize work orders as needed and follow up with tenants to ensure satisfaction with tenant work requests.
Manage accounting related matters including invoice processing, accounts receivable, billing inquiries.
Track and follow up on tenant receivables and prepare weekly reports.
Participate in monthly accruals, annual budget preparation and year-end CAM reconciliations.
Administrate service contracts, renewals, and purchase orders and participate in vendor bid process.
Collaborate with corporate legal team to maintain insurance records and vendor agreements.
Maintain and update tenant handbooks, facility emergency plans and contact lists.
Collaborate with building staff and vendors as needed.
Qualifications and Experience:
At least 2 years of property management, hospitality, or similar experience preferred.
Bachelor’s degree strongly preferred, or commensurate with experience.
Advanced proficiency in MS Office.
Must hold strong communication skills.
Experience with real estate proprietary software is preferred.
The expected base salary range for this position is $65,000 to $90,000 USD annually, plus annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.
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