Job Abstract

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Job Summary

The Monitor Tech/Unit Secretary is a member of the health care team who assists in the coordination of total patient care, under the direction of a Charge Nurse. This position is the focal point of communication and flow of the nursing unit. Applies the VHS Values to the performance of every job duty. These values include Quality, Teamwork, Respect, Courtesy, Empowerment, Responsiveness, Recognition and Improvement.

Essential Functions

The essential functions listed below are general examples and not a description of comprehensive duties.  Specific duties and responsibilities may vary depending on department or program needs without changing nature or scope of this position or level of responsibility.  May be asked to perform other duties as assigned. 

• Provides continuous cardiac monitoring as a trained observer at the nurse’s station.  
• Performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of the patient.
• Maintains a safe/clean environment; reports/corrects hazardous conditions within scope of responsibility.
• Check equipment each shift, including communications devices, and physical department rounding to proactively surveil the department for needed repairs, safety hazards, and appropriately communicates needs to proper departments.
• Supports discharge planning functions and team rounding activities
• Adheres to department and hospital Policies and Procedures
• Receives, greets, and directs patients, visitors, and employees arriving at the unit, or calling the patient care unit.
• Demonstrates excellent telephone etiquette when receiving, placing, or transferring calls.
• Maintains composure and professionalism in emergency situations
• Always maintains confidentiality of patients and patient information.
• Answer patient call lights immediately and reports patient needs appropriately
• Receives and distributes mail, flowers, and various other items for patients on the unit.
• Maintains adequate quantity of forms, materials, supplies, and equipment on assigned units.  Orders supplies as necessary according to standards and ensures fiscal responsibility.
• Maintains clean and organized work and storage areas.
• Update patient flow and assignment board.
• Maintains downtime forms and other necessary forms.
• Maintains unit specific records, logs, and binders. Example: temperature logs, etc.
• Monitors the fax machine for incoming communications.
• Checks charts of all patients scheduled for surgery or special/diagnostic procedures and assures required information is complete e.g., labs, x-rays, H&P, pre-surgery forms.
• Assists patients and care team with medical record requests.
• Appropriately responds to all safety and emergency signals and notifications
• Contributes to the team spirit and cohesiveness of the unit and nursing department.
• Contributes to unit and department problem solving and issue resolution.
• Maintains a professional attitude, demeanor and appearance, wears prescribed departmental uniform, wears identification name badge.
• Completes a comprehensive shift report to oncoming staff before leaving unit.
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare – ValleyCare’s patient-experience and represents a framework for patient-centered interactions

Job Qualifications

Education   

• High School graduate or equivalent

Experience

• Experience working as a unit clerk or administrative support role, preferred

License/ Certifications

• Current American Heart Association BLS Certification
• Current Cardiac Monitoring (Telemetry) Certification or ability to obtain within 30 days of hire and annually thereafter

Knowledge, Skills, and Abilities

• Strong interpersonal skills
• Basic Computer Skills required
• Strong attention to detail with ability to organize and prioritize work efficiently
• Knowledge of medical terminology
• Ability to speak, read, write, and understand the English language
• Ability to work as an effective team player and serve as a resource person to patients, staff and visitors
• Knowledge of Quality Control, Safety and joint Commission standards

Physical Demand and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
 

Equal Opportunity Employer

Equal Opportunity Employer Stanford Health Care - ValleyCare (SHC - VC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.