The Permanente Federation LLC (the Federation) is the national leadership and consulting organization for the Permanente Medical Groups (PM - Gs), which, together with the Kaiser Foundation Health Plans (KFHP) and Kaiser Foundation Hospitals (KFH), comprise Kaiser Permanente. The PM - Gs employ more than 24,000 physicians, approximately 93,000 nurses, other clinicians, and staff, and provide care to over 12.5 million Kaiser Permanente members. The Federation works on behalf of the PM - Gs to opt... more details
Description: The Permanente Federation LLC (the Federation) is the national leadership and consulting organization for the Permanente Medical Groups (PMGs), which, together with the Kaiser Foundation Health Plans (KFHP) and Kaiser Foundation Hospitals (KFH), comprise Kaiser Permanente. The PMGs employ more than 24,000 physicians, approximately 93,000 nurses, other clinicians, and staff, and provide care to over 12.5 million Kaiser Permanente members. The Federation works on behalf of the PMGs to optimize care delivery and advance Permanente Medicine – medicine that is patient centered, evidence based, technology enabled, culturally responsive, team delivered, and physician led. The Federation, based in Oakland, California, is dedicated to serving and leading Permanente Medicine, the Permanente Medical Groups, and Kaiser Permanente in support of our patients and members.
The people-of The Permanente Federation support each other in-creating an equitable, diverse, and inclusive culture. We-strive to be empathetic in our interactions with each other-and-learn-from-our-mistakes. We are committed to strengthening-our impact by-representing-the diverse population of patients and physicians we serve while-upholding a culture of fairness and acceptance.
SUMMARY:
The Executive Director, Care Delivery IT for The Permanente Federation (The Federation) and its member Medical Groups is responsible for supporting the Executive Vice President/Chief Information Officer (EVP/CIO), COO and CFO/CAO on IT initiatives related to care delivery strategy, including Telehealth and Digital (virtual care). This position is responsible for ensuring appropriate physician engagement in key areas of care delivery information technology and virtual care initiatives and National Product Council (NPC) areas. The Executive Director also oversees appropriate communities of practice and promotes information sharing within and among The Federation and the Permanente Medical Groups (PMGs).
Essential Responsibilities:
Strategic Leadership
• Work closely with the EVP/CIO to set strategic direction of the work by identifying and prioritizing work efforts that align with strategic priorities for the development of programs, information, and policies across the areas of care delivery IT and virtual care. Develops goals and recommendations for The Federation and the PMGs in these areas.
• Develop and maintain strong relationships across the program, both with the PMG Chief Medical Informatics Officers, Care Delivery Technology Servicers, and other IT partners to understand ongoing operational and strategic opportunities, challenges, and achievements within Kaiser Permanente.
• Monitor external environment to identify important trends and opportunities.
• Represent the interests of the PMGs in discussions with Health Plan and other partners and customers.
• Represent The Federation internally and externally as needed.
• Manage team staff and budget on a day-to-day basis.
• Other duties as assigned.
Care Delivery IT Strategy & Virtual Care:
• Support the development of the strategy and set goals that align with strategic priories to improve care delivery positioning and enhance delivery of Permanente Medicine for care delivery information technology and virtual care (Telehealth/Digital).
• Leads or participates in various committees representing the needs and requirements of the PMGs and serves as an advocate to ensure seamless integration with regard to clinical operations and care delivery strategic initiatives.
• Builds strong relationships and fosters consensus at all levels of the organization, nationally and regionally, to assure the achievement of objectives.
• Demonstrates the ability to see the big picture in terms of consequences and scope when planning for the future, responding to problems and implementing the changes necessary for the future growth and success and in the delivery of patient care.
• Promotes a positive IT organizational culture, is committed to quality services, and represents the organization in appropriate forums.
• Remains current with new technologies, national and local issues affecting healthcare information technology and their potential influence on the PMGs and Kaiser Permanente.
• Provide leadership, support and direction for information systems through collaboration, education and relationship building.
National Product Council
• Lead strategic work for the National Product Council (NPC) in collaboration with the NPC chair(s) and oversee the team that supports the PMG-led, evidence-based product selection and contracting, utilization and related performance management and improvement functions including providing oversight of the directing of a network of clinical and business PMG leaders, resources, and interrelated functions.
Basic Qualifications:
Experience
• Minimum of ten (10) years of substantial progressive experience, in a technology, consulting or health care delivery environment.
• Minimum of five (5) year of experience in information technology that includes IT project/program management and financial management experience demonstrating competency to fulfill the requirements of the role.
Education
• Bachelor’s degree or equivalent degree required.
License, Certification, Registration
• N/A
Additional Requirements:
• Experience managing the full system lifecycle for a technology initiative or program. In-depth understanding of the Comprehensive Delivery Framework (CDF) and Comprehensive Delivery Process (CDP).
Knowledge, Skills & Abilities
• Extensive knowledge of the U.S. health care system and the multi-specialty group practice model; including knowledge of structure, organization, and operations of Kaiser Permanente across the nation.
• Extensive knowledge of Care Delivery IT systems, including funding, governance, Telehealth, and Digital
• Understand and be able to represent multiple viewpoints and perspectives within Kaiser Permanente.
• Demonstrated ability to manage people and processes.
• Exceptional strategic, analytic, conceptual, and business planning skills.
• Proven experience in successfully managing complex organizational initiatives and change efforts involving multiple functions and multiple business units/regions.
• Ability to work effectively across and among organizations, departments, and teams.
• Excellent interpersonal skills, including the ability to influence others, resolve conflict and provide clear direction.
• Demonstrated ability to develop effective and collaborative working relationships with individuals representing a broad range of constituencies, interpersonal styles, and priorities.
• Superior verbal and written presentation and communication skills.
PHYSICAL REQUIREMENTS:
Seeing: Must be able to read reports, research documents and use a computer. 75-100%
Hearing: Must be able to hear well enough to communicate with managers, co-workers and customers.75-100%
Fingering/Grasping/Feeling: Must be able to write, type, use 10-key and phone system. 75-100%
Sitting: Must be able to sit for extended periods of time.75-100%
Standing/Walking/Mobility: Must be able to stand to open files and operate office machines. Requires mobility between departments and to attend meetings. 25-49%
Lifting/Pulling/Pushing: Must be able to lift and move up to 10lbs.25-49%
Climbing/Stooping/Kneeling 0-24%
WORK ENVIRONMENT:
General home environment: Work is generally sedentary in nature but may require standing and walking for up to 25% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Note: The statements herein are intended to describe the general nature and level of work being performed by the employee(s) assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified.
Preferred Qualifications:
• N/A
