SUMMARY: National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a Residential Manager to help oversee the operation of the Adult Women's Residential Program. This is a full-time, M-F 9am-6pm, salaried position with full benefits.
This position is responsible for the management of the residential/transitional treatment track, therapeutic milieu through supervision of the Residential Supervisors, Residential Staff and Residential Community Structure. Position responsible for maintaining facility as a drug free environment. Oversees Residential Life Trainings and recreational components of the program. Position assures that program functions according to NCTR's procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversees the residential operations of Women’s Residential Treatment Program
- Implement program as developed, reporting to Clinical Director concerning any difficulties or changes needed in program implementation.
- Develop linkages with community based organizations that can provide services to clients including employment and documentation assistance, HIV/AIDS education and services, literacy and ESL assistance and other services.
- Establish links to additional self-help groups in the community
- Establish relationships with Oxford House in the community
- Ensure linkage with County and private service providers is accomplished
- Provide overall administration and management of the program operation
- Input client data into databases, including Welligent, GPRA, CSAT reports
- Maintain ethical standards and continued professional growth, including
- Abide by Program and NCTR policy and procedures.
- Oversee staff understanding and compliance
- Ensure all CARF standards are instituted and maintained
- Continues professional growth by attending workshops, trainings and staff in-service trainings to increase skill and knowledge and to set appropriate example for staff
- Maintain current licensure/certification including CES, CPR, First Aid, and Medication Management
- Maintain professional boundaries with staff and clients
QUALIFICATIONS:
- Certification as a Substance Abuse Counselor (CSAC)
- Minimum of five years experience as an addiction counselor, two of which must be in a supervisory capacity
- Master’s Degree Preferred, Bachelor’s Degree required in Human Services or Addiction Counseling
- Fluent in Spanish, desired but not mandatory
KNOWLEDGE AND SKILLS:
- Prior management experience essential; demonstrated ability to perform under pressure
- Strong interpersonal, oral, and written communication skills
- Experience working with diverse population
- Experience working in hospital or medical settings
- Experience working with commercial insurance carriers
- Ability to prepare and maintain required documentation
- Ability to comply with state and federal regulations regarding confidentiality
- Knowledge of Virginia licensure requirements and Human Rights regulation
- Knowledge of the 12 Core Counseling Functions and AA/NA principles
- Knowledge of therapeutic milieu and experience working with large residential community
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, carrying, climbing stairs, lifting up to 15 pounds, listening, speaking, typing, reading, and writing.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NCTR is an Equal Opportunity Employer__