The Director is a key member of the local sites executive structure, working closely with other executives, directors, and line staff to ascertain the pulse of the organization, prioritize business goals, cultivate diversity, equity, inclusion and belonging, boost employee retention and ensure an effective organizational design and infrastructure. - Manages operational projects and initiates value-added projects to increase employee engagement and patient/resident satisfaction. - Serves as key p... more details
As the Director of Human Resources, you will provide end-to-end operational HR leadership to employees and management team. You will manage employee support, leadership development, accountability, and achievement of overall goals. You will also foster relationships with department leadership and provide counsel and guidance on issues relevant to employee and department goals and objectives; ensure Skilled Nursing Facility (SNF)/Organizational entities are in compliance with Joint Commission, Department of Health (DOH) and all other regulatory governing bodies; and lead and support efforts to increase employee and patient/resident satisfaction, as well as the overall strength of the workplace; and constructively interact with union representation and employees regarding employee and labor relations. The Director must understand and act upon trends within the industry, best practices policies, and with focus on standardization, consistency and equity across facilities, service lines, and departments.
Reports To: Senior Director HR, with a matrixed reporting relationship to the SVP/Chief Human Resources Officer and sit leaders.
HYBRID – This role will start off onsite for first one to three (1-3) months moving to a hybrid model of three (3) days onsite and two (2) days offsite, which can changed based on the needs of the organization.
Key Responsibilities:
• The Director is a key member of the local sites executive structure, working closely with other executives, directors, and line staff to ascertain the pulse of the organization, prioritize business goals, cultivate diversity, equity, inclusion and belonging, boost employee retention and ensure an effective organizational design and infrastructure.
• Manages operational projects and initiates value-added projects to increase employee engagement and patient/resident satisfaction.
• Serves as key participant in creating, planning, and implementing strategic initiatives with accountability for the effectiveness of programs and processes.
• Partners with leadership to help strengthen the overall work environments and to ensure decisions affecting employees are based on data in alignment with our strategic goals. Develops strong relationships at all levels to facilitate attainment of goals.
• Provides generalist support with limited direction from HR leadership; implements, interprets, communicates and, where appropriate, recommends HR policies and procedures for implementation.
• Provides consultation and coaching to department heads regarding HR and business issues from a strategic standpoint to include coaching on effectively leading their teams, navigating, and resolving employee relations issues and managing talent development programs. Makes recommendations to meet department needs and mitigate any potential risk.
• Serves as a key change leader and champion of Organization and facility culture and values.
• Coordinates and assists with planning and execution of a broad range of HR programs including employee relations, compensation, organization design/change, performance management, recognition programs, workforce planning/headcount management, talent management, learning and development and manager engagement.
• Proactively manages HR systems and reporting vehicles to maintain high integrity of employee and organizational data; provides management information, data analysis, metrics and tools that give insight on people issues including retention and career development.
• Collaborates with HR colleagues to ensure the delivery of high-quality HR services to the organization.
• Partners with Corporate and all organizational entities to drive people development and results oriented performance.
• Fosters and maintains relationships with department leadership and provide counsel and guidance on issues relevant to employee and department goals and objectives; ensure organization compliance with Joint Commission and other regulatory agencies; and lead and support efforts to increase employee and patient/resident satisfaction, as well as the overall strength of the workplace; and constructively interact with union representation and employees regarding employee and labor relations with 4 different unions (1199 SEIU, NYSNA, UFT, AND DC 37).
• Participates and/or leads investigations of employee grievances, claims of violations of facility policies and procedures and works with department heads to take appropriate actions.
• Prepares documentation for and participates in contract negotiations and arbitration hearings, as needed. Monitor implementation of policies and ensures compliance with terms of collective bargaining agreements. Advises managers in interpreting collective bargaining agreements and policies and mediates between employees and union representatives, identifying legal issues.
