Job Abstract

DARCARS Automotive Group is now hiring for a Receptionist/Office Manager at our Corporate Office!

As the Receptionist/Office Manager you are the front-line representative for the company and must represent the dealership in a professional and friendly manner at all times. She/he will greet employees and customers as they enter the building and assist in scheduling meetings and keeping all conference rooms orderly and clean. The receptionist intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. The receptionist may also assist in day to day activities such as data entry in QuickBooks and other programs.

In this role, you'll:

• Greet customers/clients and determine the nature of their visit.
• Direct customers/clients to the correct department, notify the appropriate person that a customer is waiting
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Enter data into computer operated prospect tracking system.
• Manage switch board.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
• Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Communicate messages to all appropriate parties in a timely manner.
• Provide basic information to callers who have general inquiries.
• Update and distribute company telephone roster.
• Keep track of all office supplies and place orders when necessary.
• Perform any other duties assigned by management.

Qualifications:

• Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish is a plus!)
• Demonstrated commitment to customer service
• Previous customer service experience required
• Requires the ability to sit for long periods of time
• Be able to work in a fast-paced environment
• Be a team player
• Must have a valid driver’s license and acceptable safe driving record
• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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