This position will be responsible for interpreting client contracts to identify Performance Guarantees. In addition, this position will assist in gathering Operational and Non-Operational metrics from the Organization. This includes gathering and loading contractual data so that the reporting team can provide to Account Management for distribution to clients. This position will require examination for complex data integrity amongst the various operational data received. This position will also e... more details
This is a HYBRID role with on-site presence. Only local candidates will be considered.
POSITION SUMMARY
This position will be responsible for interpreting client contracts to identify Performance Guarantees. In addition, this position will assist in gathering Operational and Non-Operational metrics from the Organization. This includes gathering and loading contractual data so that the reporting team can provide to Account Management for distribution to clients. This position will require examination for complex data integrity amongst the various operational data received. This position will also entail keeping the performance guarantee repository maintained, accurate and up to date. The position requires regular communication with cross functional areas in order to meet deadlines, including IT, Operations, Account Teams, etc. The ability to communicate requests, results and issues effectively with team members, management and cross functional areas is essential. The successful candidate will also be expected to proactively contribute to driving and developing best practices across the Performance Guarantee team as a whole. This candidate will be asked to lead calls with operational stakeholders and be an expert on their assigned data loads. This individual will be asked to participate in special projects, assist with escalations, and complete ad hoc analysis.
ESSENTIAL FUNCTIONS
Complete all assigned complex data loads accurately and timely as well as assigned QC of team member's data loads.
Perform ongoing communication with Reporting team around inquiries, data validation and SGR maintenance.
Clear and consistent communication with direct manager.
Deliver asks within communicated timeframes and ensuring that financial implications are explained clearly.
Perform ongoing communication with Ops SMEs regarding validity and accuracy of data. As well as host ongoing Stakeholder meetings regarding PG intent and future changes around methodology.
Conduct special projects as assigned or cross functional initiatives.
Works under minimal supervision through established procedures.
Recommends resolution of identified issues during assessment as well as efficiency process improvements.
QUALIFICATIONS
Bachelor's degree in Business, Finance, Economics, Accounting, Mathematics, Computer Science or related field.
3+ years of experience with degree.
Excellent customer service and communication skills.
Strong Analytical Skills.
Detail Orientated.
Excellent PC skills with ability to utilize MS Excel (pivot tables, vlookups) and Access. Basic SQL-writing and manipulating queries.
Knowledge of PBM and healthcare industry preferred.
Ability to organize and plan multiple projects.
Ability to demonstrate self-initiative, work cross functionally to resolve issues as they occur.
Proven ability to work under tight deadlines.
Proven ability to plan for and integrate multiple tasks concurrently and independently.
ABOUT THE DEPARTMENT
If your niche is in financial reporting and analysis, our Finance department may be a perfect fit for you. Our teams within Finance work together to ensure that spending stays on track and that we remain a profitable industry leader. We’re always on the lookout for innovative people who will bring outside-the-box thinking to our team.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
