Job Abstract

The Clinic Assistant is responsible for supporting the day-to-day activities of the assigned area, This includes greeting patients, scheduling appointments, answering phones, and maintaining patient records. The Clinic Assistants may also perform other clinical tasks per service line procedures.

Schedules patient appointments, prepares patient charts and exam rooms, monitors patient flow, assists physicians with exams as needed. Reviews and codes charge slips, submits insurance claims. Performs office duties.

Essential Duties:

• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
• Reviews and codes charge slips for patient care services rendered and/or surgeries performed. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.
• Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• Maintains calendar of events for supervisor and/or physicians, such as scheduling meetings, depositions, procedures, surgeries, appointments, etc. Makes arrangements for travel and lodging, facilities, equipment, parking, refreshments and other related details as needed or requested.
• Other duties as assigned.

Required Qualifications:

• High school or equivalent

• 1 year Experience working within a medical office or hospital environment

• Thorough knowledge of medical supplies/equipment/medication utilized within the facility.
• Displays behaviors conducive to excellent customer service.
• Must have excellent communication skills, including the ability to speak, read and write English proficiently.
• Computer literacy

Preferred Qualifications:

Required Licenses/Certifications:

• Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu.  Inquiries will be treated as confidential to the extent permitted by law.

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