Job Abstract

If you enjoy being of service, helping others and being part of the solution, this is the perfect opportunity for you! Our dynamic Guest Services team has immediate Full and Part Time openings waiting for you - APPLY TODAY!!

Serenity Knolls is a 42-bed co-ed facility with 6 detox beds serving ages 18 and over. We are a 12 step based, social model residential treatment center that uniquely combines the traditional social model of care with contemporary cognitive behavioral, psychodynamic and evidence based practice.

COMPENSATION:

Compensation for roles at SERENITY KNOLLS varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, SERENITY KNOLLS provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

Hourly Pay Range of $21 - $22 per hour DOE

Full and Part Time Openings Available Day and Evening - must be available a minimum of one weekend day per week

SERENITY KNOLLS HEALTH BENEFITS:

We provide a comprehensive benefit package to employees working Full Time or >30 hours per week that includes:

• Competitive salary commensurate with experience
• Comprehensive benefits package, including medical, dental, vision coverage, life insurance
• 401(k) plan - with company matching
• Paid Holidays - PTO and Sick Time
• EAP program that includes employee and family counseling; financial assistance; life event preparation and more!?
• Supportive work environment that values teamwork and collaboration.
• Opportunities for career growth and advancement.

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Assist in answering phone and directing calls or assisting callers, in a professional manner.
• Alert clinical staff to client difficulties or concerns.
• Provides therapeutic listening and guidance with clients as required.
• Maintains appropriate verbal response with client population.
• Exhibits initiative in doing job duties without needing constant prompting by supervisors.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Transport patients for admissions, appointments and discharges.
• Pick up or transports visitors or staff as needed.
• Drive company facility vehicle to pick-up supplies or equipment, as needed.
• Respond and adhere to “on call” schedule as required.
• Accurately and appropriately complete all transportation documentation.
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
• Ensure all company vehicles are kept clean and functional.
• Coordinate daily/weekly patient room changes determined by intake and clinical supervisor.
• Properly clean and prepare patient rooms after each room transfer or discharge ensuring room is ready for next guest upon arrival.
• Perform daily upkeep of all common areas.
• Provide weekly inventory of recovery books, water bottles, notebooks, cleaning and office supplies.
• Responsible for stocking of supplies.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Valid state driver’s license with a clean driving record.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

Compensation for roles at Serenity Knolls varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience.?As required by local law, Serenity Knolls provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

Role Location: California

Calculated Hourly Range for role $21.00 - $22.00 per hour