Job Abstract

At UnitedHealthcare, were simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Youll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Manages the product to maximize value to the end buyer and end user
• Routinely utilize project management, enhancement and development processes, to manage new and existing products, projects and platforms and to evaluate product modifications
• Will be closely aligned with and support Operations and Product strategies to maximize value to our customers
• Communicate and assist in training on all elements of products to the appropriate functions
• Manage and triage product requests received from internal customers (sales partners, product team members)
• Assist in the development of tool sets to be used to track requests
• Ensure tracking tool reflects accurate and up-to-date information regarding product requests
• Assists with product maintenance through reviewing and auditing quoting engines and other source tools
• Produce ad-hoc and monthly reports to assist in facilitating decisions (membership, PMPM and market segment penetration of new product launches.)
• Participate in the business requirement definition process through facilitation and documentation completion
• Prepare business process flow and conceptual design documentation
• Partner with product management to track and anticipate future trends or changes
• Research market competitive changes and document the details
• Work with cross-functional teams to support and ensure that product initiatives are met
• Assist in business requirement definition process through facilitation and documentation
• Prepare and document business process flows used towards product maintenance and/or the development of new products
• Work with product management in providing product content for marketing, communication and training
• Provide updates regarding changes and impacts to product management as needed
• Support product management to ensure the successful implementation of strategic business solutions
• Facilitate meetings as needed to drive as resolving issues
• Troubleshoot and identify potential issues and concerns. Ensure that issues are addressed to resolution

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of business experience within the following areas: product management and development, account management, business/finance, marketing, research and systems information management and/or operations
• Self-motivator, with a positive attitude and creative drive
• Flexible and willing to take on new challenges
• Ability to manage multiple priorities
• Takes initiative to research product modification requests
• Displays and uses some project management skills and tools
• Ability to work with minimal supervision
• Solid interpersonal and communication skills
• Detail oriented with strong analytical and problem solving skills

Preferred Qualifications:

• PMI or Six Sigma Certification/Training
• Healthcare industry and/or financial service knowledge
• Project management experience
• Proficient with using Microsoft Word/PowerPoint/Visio/Access

*All employees working remotely will be required to adhere to UnitedHealth Groups Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. ?

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.