Job Abstract

Support implementation, troubleshooting and maintenance of Windows servers (2012, 2016, and 2019), including the provisioning of a Windows 11 VDI infrastructure for enclave access and program support. Support IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc. Escalation and communication of status to management and internal customers. Provides Tier 2 and 3 (Escalation) problem identification, diagnosis and reso... more details

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