Job Abstract

The Production Manager provides support for the General Manager. They work to exceed customer expectations, foster an ethic of teamwork, develop staff members’ abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.

HERE'S A TASTE OF WHAT YOU'LL BE DOING

Production

• Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall commissary performance
• Understand and implement commissary quality control procedures, including standards
• Coordinate production schedules to meet customer demands and minimize labor hours
• Inspect, troubleshoot, and assess any production or equipment problems
• Ensure all products meet Krispy Kreme quality standards

Sales

• Work with the General Manager to achieve business plan objectives and profitability as set forth in the commissary operating plan and in the established financial goals

Safety and Sanitation

• Demonstrate safety consciousness and promote commissary safety, e.g. shoes, floor cones, etc.
• Maintain a high level of commissary sanitation and cleanliness, e.g. cleaning schedules, training, etc.

Equipment

• Oversee proper upkeep of commissary facility and equipment

Personnel

• Assist the General Manager in recruiting, hiring, training, and dispute resolution
• Supervise all shift personnel
• Build a team of customer-focused employees and foster teamwork
• Demonstrate leadership in employee development, including that of Supervisor
• Assist in communicating to commissary employees and enforcing all commissary policies, standards, and practices

Accounting

• Assist General Manager in completing and managing income and expense budgets, profit and loss, etc.
• Assist General Manager in completing required corporate reporting documentation, both financial and operational
• Manage company resources responsibly including, inventory control
• Manage financial duties
• Protect company assets

Leadership

• Communicate and model company standards and policies
• Implement efficiently and effectively directives from commissary, corporate, and divisional management
• Develop and maintain commissary organization to promote efficient operations
• Interface with corporate office personnel

YOUR RECIPE FOR SUCCESS

• High school diploma or GED required
• Experience with sales, management, production, and customer service
• Strong communication, organizational, and leadership skills
• Pleasant disposition, sociable, accommodating nature, and enthusiasm
• Self-motivation, creativity, and adaptability
• Basic computer, telephone, and fax knowledge
• Must be available for full time (40+ hours/wk)
• Completion of Krispy Kreme sponsored training programs
• Post Secondary Education strongly preferred

BENEFITS

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Hospital Indemnity Insurance
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.

Production Manager starting salary is $80,000 per year.