REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
Monitors program performance; recommends and implements modifications to systems and procedures as necessary.
Maintains records and prepares reports concerning new or ongoing programs and program effectiveness.
Oversees and participates in the coordination and implementation of recruitment and selection activities including announcement development, application screening and evaluation, examination selection and development, testing, and candidate certification.
Conducts and implements complex classification, reclassification, and organizational studies; evaluates and determines appropriate classifications and structures; prepares written reports and recommendations; develops new and revises existing classification specifications.
Oversees and participates in conducting complex wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compiles data and prepares written reports including recommendations for action.
Oversees and provides assistance with employee relations issues; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provides information and assistance to departmental personnel regarding employee evaluations, disciplinary actions and other employee relations issues.
Assists in complex employer-employee labor negotiations with various bargaining units; conducts a variety of surveys to gather and compile information for negotiation purposes; compile data and prepare various charts and graphs; works with finance to calculate negotiated costs.
Oversees and assists in conducting intra/interdepartmental training programs and activities; coordinates implementation of training programs with department heads.
Conducts research, analyzes data, and prepares written and statistical reports and recommendations for a variety of more complex human resource issues and topics; makes oral presentations as required; updates and revises written directives, rules, and regulations and various handbooks as appropriate.
Serves as a member and a department liaison to various intra/interdepartmental committees as assigned; prepares and presents staff reports and other necessary correspondence.
Conducts new employee orientation and exit interviews; ensures proper applicant notification.
As assigned, serves as functional lead for the human resources management system.
Directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures.
Participates in the preparation and administration of the Human Resources department's budget; submits budget recommendations; monitors expenditures.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources administration.
Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
Operations, services, and activities of a comprehensive human resources program.
Advanced principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, employee development, and training.
Resources to sustain current understanding of modern trends and legal issues in the field of human resource management.
Principles of managing complex employment and employee relations issues.
Advanced methods and techniques of research and analysis of personnel administrative and statistical data.
Principles of city government organization, functions, and management.
Labor relations, negotiation processes and employment law.
Advanced techniques of business letter writing and report preparation.
Principles and procedures of record keeping.
Principles and practices of supervision.
Principles and practices of municipal budget preparation and administration.
Principles and practices of customer service.
Office procedures, methods, and equipment including computers and applicable software applications.
Pertinent federal, state, and local laws, codes, and regulations.
Ability to:
Perform complex professional personnel work with minimum supervision.
Make independent decisions.
Collect, compile, and analyze complex information and data.
Understand and analyze complex statistical information.
Make complete and accurate analyses, reports, and recommendations in a variety of personnel areas.
Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies and organizations.
Understand and assess needs and strengths of others.
Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
Prepare clear, concise, oral and written reports both narrative and statistical.
Formulate and conduct presentations to employees, supervisors, and department managers.
Plan and organize work to meet changing priorities and deadlines.
Operate office equipment including computers and supporting software applications.
Participate in the preparation and administration of assigned budget.
Supervise, train, and evaluate staff.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiations.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.