The Project Coordinator (PC) is responsible for managing the coordination of the packaging/display information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer. How you will impact WestRock:Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly. Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillmen... more details
General Information
Job ID
ATR41411
Posting Job Title
Project Coordinator
Locations
CA Glendale
Employment Type
Full Time
Date Posted
10-Jun-2024
Relocation Support
No
Description & Requirements
WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.
The opportunity:
The Project Coordinator (PC) is responsible for managing the coordination of the packaging/display information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.
How you will impact WestRock:
Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.
Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.
Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
Process customer/account specific reports, as needed; i.e. open order/status reports, etc.
Create, facilitate and attend new item meetings as required
Attend production meetings to ensure order tracking and fulfillment
Create & facilitate customer and/or plant specific cadence meetings for accounts, as required
Visit key customer and vendor locations to enhance ongoing business relationships
Organize and communicate customer feedback relative to company/plant/service performance
Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
Provide innovative ideas relative to service, sales, and process/procedures
Adhere to WestRock values and operating principles
Other duties as assigned
What you need to succeed:
High school diploma or GED required; Post-secondary education preferred
Experience in customer service/account management preferred
Experience in printing or packaging preferred
Strong written and oral communication skills required
Project management, problem solving, and analytical skills
Excellent organizational & time management skills
Ability to multitask and complete tasks efficiently and accurately
Attention to detail and ability to prioritize is essential
Must be proactive, a self-starter/takes initiative
Ability to resolve conflicts and develop teamwork
Personal computer experience and knowledge of Windows applications and Microsoft Office
Ability to work with cost systems and estimating reports
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
The salary range for this position is $63,375.00 - $105,625.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process.
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