Penn Engineering Online is seeking to add a temporary Instructional Technologist to its team. In addition to providing troubleshooting support, technology consultations, and training for all program stakeholders, this position will be directly responsible for a portfolio of approximately 3-4 courses. On a weekly basis, this position will work 40 hours. Evening and weekend support during exam periods will sometimes be required. This position will be joining a fast-paced, agile team in a growing a... more details
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
Posted Job Title
Instructional Technologist (Temporary)
Job Profile Title
Temporary Employee - Non-Exempt
Job Description Summary
Penn Engineering Online is seeking to add a temporary Instructional Technologist to its team. In addition to providing troubleshooting support, technology consultations, and training for all program stakeholders, this position will be directly responsible for a portfolio of approximately 3-4 courses. On a weekly basis, this position will work 40 hours. Evening and weekend support during exam periods will sometimes be required. This position will be joining a fast-paced, agile team in a growing and dynamic program.
Job Description
Provide technology and customer support for stakeholders across the program, including students, staff, faculty, and TAs.
Serve as the primary point of contact for a portfolio of approximately 3-4 courses, and assist in supporting technology and logistical requests.
Develop training materials and documentation, perform testing, develop workarounds, and support vendor relationships.
Lead or contribute to projects for improving teaching technology and service delivery such as technology pilots, data analysis, and product reviews.
Support the hiring, onboarding, and supervision of large teams of TAs.
Candidates must be willing and able to occasionally work hours on in the evening and on weekends
Other duties as assigned.
Qualifications:
Bachelor’s degree required, Master’s in a related field preferred
Minimum of 1-2 years of experience, preferably in higher education
Demonstrated experience managing or facilitating large online courses or working on or with teaching teams
Some programming experience in Python and/or Java (preferred)
Expertise with administrating LMSs (Canvas, Coursera, EdX), LTI integrations, and associated instructional technologies
Strong customer service skills, positive attitude, and attention to detail
Excellent written and verbal communication skills
Experience working in a highly collaborative team environment
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
School of Engineering and Applied Science
Pay Range
$7.25 - $35.00 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
