Job Abstract

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• The compensation for this position can be up to $23.02. Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may also vary if you reside in a different location than the location posted.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

Responsible for locating and placing consumers in volunteer work experience positions in the community. Assists consumers with maximizing functional work behaviors and overcoming barriers to employment through training in appropriate work-related behaviors. Facilitates consumers’ transition from the Work Adjustment Program to the Employment Services Program and into competitive employment in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engages consumers and assesses consumers’ work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community.

• Collaborates with the consumer, the consumer’s therapist, case manager, and other team members to develop and implement an employment plan that addresses overcoming the consumer’s barriers to employment.

• Assists/coaches consumers in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention.

• Teaches Peer Support Specialist courses and Work Readiness/Pre-employment workshops.

• Maintains listing of job opportunities and establishes relationships with prospective employers.

• When appropriate visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks.

• Meets with consumers on a weekly basis or more frequently as needed.

• Maintains ongoing liaison with supervisors obtaining feedback regarding consumer performance; assists in resolving problems quickly and efficiently.

• Accompanies consumers to placement interviews, work sites, etc. as needed.

• Keeps program staff informed about consumer performance and support needs and follows up to assure all issues are addressed.

• Generates monthly reports reflecting consumer activity, specific problems and action taken to address the problems during that month.

• Documents in progress notes consumer activity, communication, participation, contacts and concerns.

• Attends meetings as assigned, including program employment meetings, service team meetings and staff meetings.

• Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Pacific Clinics policies and procedures, contract compliance, state licensing and other requirements; enters information in consumer records, gathers data and may prepares reports on for management use and decision- making.

• Develops and maintains skills in the employment field through seminars, workshops or other forms of training/education.

• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.

• Reports to work on time and maintains reliable and regular attendance.

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ORGANIZATIONAL RELATIONSHIPS/INTERACTION:

Initiate and maintain professional interactions and communication with Clinic’s employees and/or others.

EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:

• B.A. degree required or a minimum of 10 years of experience in an employment services related field.

• Prior experience providing employment services to individuals who have lived experience with mental/behavioral health condition.

• Certificate in the Mental Health Worker Course highly preferred.

• Demonstrated skills working effectively with the homeless and dually diagnosed population.

• Knowledge of mental health and employment community resources.

• General computer skills including Microsoft Office Software.

• Effective organization skills and ability to work with minimal supervision.

• Ability to work effectively as a team player.

• A working knowledge of the Psychosocial Rehabilitation model.

• Basic knowledge of public policies relative to consumer population and associated programs.

• Ability to demonstrate advocacy skills when appropriate.

• Effective verbal and written communication skills, bi-lingual skills in Spanish/English preferred.

• Ability to be flexible and work in a changing environment.

• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

• Ability to work effectively with diverse consumer population and amongst a diverse staff.

• Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required.

SITE SPECIFICS:

A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor.

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Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.