Fulfills all responsibilities of a QC Tech, provides on the floor coaching for new and less experienced associates, and performs other duties such as packing, managing donations, and setting up, breaking down, and maintaining portioning equipment. QC Leads may assume additional responsibilities delivering training to QC Techs. Responsibilities Perform Start-of Shift and Product Changeover Activities. Responsible for verifying equipment and/or table(s) is set-up correctly. Responsible for verifyi... more details
Quality Control Lead 2nd Shift
Location1701 E Patapsco Avenue
Job LocationsUS-MD-Baltimore
ID
2024-5911
Category
Quality
Shift
2nd
Scheduled Days Off
4-Thursday, 5-Friday
Overview
Fulfills all responsibilities of a QC Tech, provides on the floor coaching for new and less experienced associates, and performs other duties such as packing, managing donations, and setting up, breaking down, and maintaining portioning equipment. QC Leads may assume additional responsibilities delivering training to QC Techs.
Responsibilities
Perform Start-of Shift and Product Changeover Activities
Responsible for verifying equipment and/or table(s) is set-up correctly
Responsible for verifying the correct ingredient(s) is being portioned or meal being bagged/kitted
Ensures all scales are verified prior to use
Verifies the correct tool/utensil is used for portioning activity
Supports Core QC Activities
Demonstrates mastery of all core QC Tech responsibilities including but not limited to: labeling, portioning, meal bagging, shipping line, and final box verifications
Demonstrates mastery over Home Chef’s Receiving Process and Outbound Transfer Process; promptly escalating issues with product is outside of specification to FSQA Supervisor and/or FSQA leadership when quality issues arise such as produce quality, high temperatures, etc.
Responsible for accurately documenting verification activities in the appropriate application
Detailed Ingredient Inspection
Conducts off-the-line checks (e.g. full box inspection) on ingredient quality as directed by FSQA Supervisor or FSQA Manager
Performs Temperature Checks
Conducts temperature check for every cooler and freezer in the facility once per shift and documents results; escalates issues when cooler temperatures are high
Training, Retraining, and Coaching QC Techs
Serves as point of contact for all Home Chef FSQA Tools & Applications, trains QC Techs on access and usage
Delivers training, retraining, and coaching on the floor to QC Techs to correctly perform their job as necessary
Issue Escalation
Promptly notifies FSQA Supervisor and/or FSQA leadership when food safety and/or quality issues arise such as produce quality, portioning quantity, or missing ingredients
Attitude and Attendance
Arrives to work at scheduled time and follows time off request procedure
Communicates with co-workers in a professional manner
Treats co-workers with respect at all times
Escalates attitude issues among QC Associates to Supervisor
General Responsibilities:
Follow the facility GMPs and help enforce them throughout the facility
Support the efforts of the company to maintain our food safety system (SQF) and quality programs
This position requires 0% travel.
Qualifications
High school diploma or equivalent required
Fluency in Spanish and English is preferred
2+ years of experience working in food quality, preferred
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