Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes: First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments Coordinating, communicating, and implementing new Company programs, policies, practices, a... more details
Overview Build your career at one of the top companies for professional growth in the U.S.! Khakis optional… At State Farm we invest in our employees by providing a competitive Total Rewards package: Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. You are also eligible for: An annual bonus based on individual and enterprise performance Annual merit increases 401(k) contribution Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you! Industry leading Tuition Assistance Programs Wellness?and mental health programs Discounts from hundreds of retailers through our Perks at Work program And more! This position is located in Central MD and responsible for leading a team who services these zip codes: 20603 20607 20626 20632 20677 20695 20711 20732 20606 20622 20645 20646 20754 20779 20623 20624 20636 20608 20609 20616 20618 20637 20650 20664 20675 20689 20714 20736 20601 20602 20612 20625 20634 20678 20688 20693 20745 20748 20613 20621 20630 20640 20659 20735 20746 20758 20772 20611 20615 20617 20620 20639 20656 20662 20667 20690 20744 20658 20685 20629 20692 21824 21866 20653 20680 21627 20619 20657 20670 20628 20687 20674 20686 20676 20684 20762 Competitive candidates should reside within a commutable distance of this territory. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates. Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Responsibilities Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes: First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements Promoting development of employees within an inclusive environment Qualifications Prior leadership experience Effective written and verbal communication skills Demonstrated leadership behaviors: Promote and maintain a relentless focus on the customer when making decisions Candidly assess our environment and tackle challenges head-on Inspire and energize people to understand and achieve common goals Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces Experience with Xactimate, XactContents A valid driver's license is required Claims operations and/or call center experience preferred. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s). Visit State Farm Careers for more information on our benefits, locations, and the hiring process
