Job Abstract

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award for being one of America's Best Midsize Employers for 2024!

*This position supports a Southern California Territory. Candidate must reside in the territory*

Position Summary:

The primary job function is to maintain and build the relationship between the Company and the agency force in an assigned outside the territory. Serves as the primary liaison to the agency force, which includes increasing sales, profitability management, training agents on Company systems, products, and processes, as well as prospecting and appointing new agency partners within their territory.

Essential Job Functions:

• Responsible for the growth and profitability management of an assigned commercial territory.
• Develops expertise in Mercury's Commercial products, platforms, and services to provide solutions for our agents.
• Motivates and inspires assigned agency plant to achieve new business growth, a mix of business, retention, and profitability goals.
• Creates sales visit plans and completes effective in-person sales visits within an assigned territory to drive the new business required to meet financial goals and sales calls objectives.
• Develops a consistent flow of new business opportunities that fit Mercury's Commercial appetite and eligibility guidelines.
• Leverages financial incentives such as overrides, rewards campaigns, contingency bonus plans, and trip contests, strategically to influence agency behavior toward achieving goals.
• Analyzes territory sales data and reports to identify areas for growth and improvement.
• Serves as the primary point of contact for agencies in understanding and communicating with the Mercury team.
• Implements segmentation strategy within assigned agency plant to maximize visibility.
• Identifies individual agency’s area of opportunity and creates action plans collaboratively to drive improvement.
• Collects competitive intelligence and industry trends to provide feedback and recommendations to management concerning market conditions, service levels, and effectiveness of Mercury’s Commercial programs.
• Collaborates with internal business partners to provide a positive customer experience.
• Assists management with special assignments outside of established responsibilities.
• Mentors other team members or newly hired team members.
• Other functions may be assigned

Education:

• Bachelor’s Degree required
• A valid driver’s license and acceptable driving record (as determined by Company policy) are required.

Experience:

• At least 5 years of experience with outside sales and marketing, especially in the Property & Casualty Insurance industry
• Equivalent combination of education and experience

Knowledge and Skills:

• Must have professional written and verbal communication skills to effectively collaborate and build relationships with agency staff and team members.
• Must be able to interact professionally with agencies and other team members to accomplish assigned tasks.
• Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed.
• Must be able to work independently under minimal supervision to train agencies via the phone and in-person during on-site visits.
• Must be able to travel by airline 10% of the time for company meetings or events.
• Must be able to travel by automobile 90% of time for on-site visits to agencies.
• Strong organization and time management skills.
• Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force.
• Negotiating and mediating skills to achieve resolutions and explain Company policies.
• Ability to analyze complex reports and multi-task assigned projects.
• Exhibits leadership skills that are easily recognized by management and peers.
• Must be proficient with Microsoft Office products.