The Dispatcher, Dispatch Coordinator develops delivery routes and maintains contact with drivers throughout the day. Collaborates with management to modify daily routes to accommodate the needs of customers. Monitors radio frequencies, prepares reports to enable supervisor to plan, control and validate expenses to meet departmental requirements. In addition, the successful individual will have excellent customer service, and will coordinate the storage of medical records through Iron Mountain. M... more details
Job Description
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Skills / Requirements
JOB SUMMARY: The Dispatcher, Dispatch Coordinator develops delivery routes and maintains contact with drivers throughout the day. Collaborates with management to modify daily routes to accommodate the needs of customers. Monitors radio frequencies, prepares reports to enable supervisor to plan, control and validate expenses to meet departmental requirements. In addition, the successful individual will have excellent customer service, and will coordinate the storage of medical records through Iron Mountain.
MINIMUM QUALIFICATIONS: Degrees: High School Diploma or GED, B.S. preferred in a related field
Licenses & Certification: Texas Driver License
Work Experience: Three (3) years of general transportation
Communication Skills: Above Average Verbal (Heavy Public Contact) Exceptional Verbal (e.g., Public Speaking) Writing /Correspondence Writing / Reports
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