Capital City Honda is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified SERVICE DEPARTMENT ADMIN to our team. As we continue to grow our service business, we need to add someone that can do multiple things. This positions pays $18-$20/hour depending on experience. In addition to competitive pay, we offer our associates the following benefits:Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match. Paid Time-Of... more details
Service Department Admin - Capital City Honda
Job LocationsUS-CA-Sacramento
Job ID
2024-32908
Category
Customer Service/Support
Type
Regular Full-Time
Overview
Capital City Honda is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified SERVICE DEPARTMENT ADMIN to our team. As we continue to grow our service business, we need to add someone that can do multiple things.
This positions pays $18-$20/hour depending on experience.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Some of the Job Duties
Maintain confidentiality of company information at all times.
Maintain confidentiality of customer nonpublic information at all times.
Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
Calculate the material (or shop supplies) charge applicable for each repair order.
Collect the total retail charges from the customer in cash, check or authorized charge account.
Provide the customer with the proper change and/or receipts.
Properly document charge purchases according to the policies established by the office manager.
Calculate and enter the warranty charges applicable.
Complete the accounting section of the repair order as directed by the business manager.
File repair orders as directed by service department management.
Processing repair order paperwork
Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.
Other related duties as assigned by management
You need…
Outstanding communication skills both verbal and written.
Professional appearance and outstanding work ethic.
Great attitude with a high-energy personality.
Superior customer service skills.
Self-starter and self-motivated.
Ability to work well in a process-driven environment.
Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
WE are an Equal Employment Opportunity Employer.
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