About the role:
This role operates in service of our employer clients, driving collaborative relationships with health plan partners to deliver an optimal member experience across the Included Health product suite. This role will be at the intersection of project management, strategic planning, relationship management, communications and process transformation. The role will be key to delivering Included Health’s services effectively and efficiently, in partnership with our carrier partners (health plans, TPAs, PBMs, etc.).
The role will be responsible for implementing scalable business processes, developing on-point communications, and ensuring all health plan needs and touch-points across Included Health are well coordinated. In addition, the role will partner with key stakeholders (sales, legal, marketing, client success, etc.) to drive education, collaboration, alignment, and actionable insight across multiple internal and external teams.
This role is not responsible for selling our Included Health products to health plans, but rather requires a forward-thinking mindset and strong diplomacy skills to build long-term relationships with our health plan partners in service to our enterprise clients. Successful candidates will have exceptional strategic planning and critical thinking skills, program management expertise, deep experience with commercial health plan dynamics, a proven ability to partner and communicate internally and externally, with the know-how to balance getting the details right while still moving fast.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $128,100 - $190,500 + equity + benefits
Zone B: $106,700 - $158,750 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.
In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
